The driver didn't show up on time. I drove myself to the airport.
Anonymous User
19 April 2023
Pick up was 25 mins late because there is no place to indicate flight information when booking online.
The car was comfortable and roomy. Our driver was pleasant .
When booking online there is not a place for flight information. I added the information in the message section of the booking but no one read it because our ride was 25 mins late. When I called to inquire the person who answered the phone was abrupt and didn’t listen to me
Ryan was patient, he waited for me with a smile even though there was a significant delay, I came from the Airport and the flight was delayed, and immigration took a long time. Ryan greeted me right outside, and was really friendly and nice! He helped me with all my bags. 10/10!
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Anonymous User
19 April 2023
Forgot to pick us up …. Owner was a liar
Don’t use them - driver said they don’t pay them the tip
Made us wait 1.5 hours and walk all around airport
Anonymous User
17 April 2023
Excellent service!
Joseph was prompt / early, and communication leading up to my return journey in particular, was excellent. Met us right outside the terminal and had us home, safely, in no time.
Anonymous User
10 April 2023
Perfect.
Professionalism. Friendliness. On time. Clean and comfortable.
Nothing
Anonymous User
10 April 2023
The driver was clueless. He did not have the second pick up address, did not know where he was going and quite frankly seemed out of it. He was driving all over the rode and made us very uneasy.
The car was 15 minutes late before I cancelled the pickup. I stressed how time sensitive the pickup time was
Anonymous User
17 March 2023
Great customer focus and service
The car and the driver and the communications
Anonymous User
15 March 2023
Present experience
Driver arrived with plenty of time for pickup for travel to the airport. Helped get all luggage in the car and made sure we were all comfortable during our travel to the airport
Pickup from the airport home was a little confusing. More instruction / communication would have been nice during the pickup process but overall a fine experience.
Average scores:
244 reviews
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The driver didn't show up on time. I drove myself to the airport.
Pick up was 25 mins late because there is no place to indicate flight information when booking online.
The car was comfortable and roomy. Our driver was pleasant .
When booking online there is not a place for flight information. I added the information in the message section of the booking but no one read it because our ride was 25 mins late. When I called to inquire the person who answered the phone was abrupt and didn’t listen to me
Ryan was super kind, and a good driver.
Ryan was patient, he waited for me with a smile even though there was a significant delay, I came from the Airport and the flight was delayed, and immigration took a long time. Ryan greeted me right outside, and was really friendly and nice! He helped me with all my bags. 10/10!
-
Forgot to pick us up …. Owner was a liar
Don’t use them - driver said they don’t pay them the tip Made us wait 1.5 hours and walk all around airport
Excellent service!
Joseph was prompt / early, and communication leading up to my return journey in particular, was excellent. Met us right outside the terminal and had us home, safely, in no time.
Perfect.
Professionalism. Friendliness. On time. Clean and comfortable.
Nothing
The driver was clueless. He did not have the second pick up address, did not know where he was going and quite frankly seemed out of it. He was driving all over the rode and made us very uneasy.
Nothing
He got us there on time
He was polite and comfortable ride space
On time, efficient and polite.
They were able to accommodate a very last-minute pick up, and called to confirm upon my arrival.
It was ok.
On time pickup, clean car
Skill of the driver was poor (unsafe, not confident). He
excellent
on time
n/a
The stress of going to the airport was lifted.
The driver was very nice .
Nothing
no cancellation policy, no adequate response by email, no way of correcting timing, nothing, for 3 times the market price
the logo
everything else.
Very nice driver, car and conversation!
On time, friendly driver
Nothing!
Excellent
Arrived early, got us there on time.
Uneventful and professional.
The car was 15 minutes late before I cancelled the pickup. I stressed how time sensitive the pickup time was
Great customer focus and service
The car and the driver and the communications
Present experience
Driver arrived with plenty of time for pickup for travel to the airport. Helped get all luggage in the car and made sure we were all comfortable during our travel to the airport
Pickup from the airport home was a little confusing. More instruction / communication would have been nice during the pickup process but overall a fine experience.
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