I am so disappointed! Shuttle never picked us up and I want my money back! I called multiple times and my call was ignored. The first time i called someone answered then hung up! Had to end up paying $120 for a taxi! Terrible
Is this helpful?0
Anonymous User
18 August 2019
Best service of all the years of cruising! Friendly drivers!
Accuracy and communication!
Anonymous User
17 August 2019
Dropped of at wrong hotel!
Price
Charged another $30 to transfer from hotel at airport to hotel on I drive! Terrible service!
Anonymous User
17 August 2019
Horrible experience.
Reservation cancelled by them via email and no one answered phone to reserve another time, so I had to rent a car unexpectedly and had to pay a one way rental fee.
My debit card was charged for a trip to take me and my son to portcarneveral and back to the hotel. This company made me to almost loose our cruise. You know the contact number is always ringing and nobody to pick at the other end. That means this is a ghost company with ghost staff. They are fraudulent please be wete
They did not pick us so what do you want us to like?
The facts that my debit card charged and they never picked us up or drop off
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Anonymous User
13 August 2019
Driver showed up late. And I missed my flight
The van was very clean
The multiple stops. And having many different destinations. And the fact the driver was late. And it cause me to miss my flight
Anonymous User
13 August 2019
Outstanding value, stressfree option from airport to port.
Anonymous User
13 August 2019
Outstanding value!
Anonymous User
13 August 2019
Excellent service and easy!
Prompt and attentive service.
Anonymous User
12 August 2019
Unsafe practices
N/A - I arrived at my destination.
Unsafe practices of too many travelers in the vehicle. Not enough seatbelts for the passengers riding
Had to look for the driver (not in the section communicated to me) amongst a myriad of other vans with no signs for me as indicated
Driver questionable driving (swerving) which required me to pay VERY CLOSE attention to the drive and at time questioning if I should take a ride share service in mid trip.
Anonymous User
12 August 2019
Victor was a great driver, the other driver was not looking to pick up my bags
Nothing
The communication was awful!!!
Anonymous User
12 August 2019
Thank you so much!!!
on time!!!
Anonymous User
10 August 2019
Ordered a car when I was ready but the shuttle wasn't
The service proactively contacted me about my trip... Decided the shuttle wouldn't be ready in time and sent me a car instead.
Anonymous User
10 August 2019
Horrible- Over 2 hours late and nearly missed my flight
Nothing. I called over and over. Sometimes they would pick up and other times they wouldn’t. Just got the run around. “5 minutes” or another 10 minutes.
Nothing quick about this shuttle service. Will never use them again.
Anonymous User
08 August 2019
Very efficient and very friendly drivers. Highly recommended.
Average scores:
1615 reviews
Write a review1615 reviews sorted by:
Lovely
Fast service and courteous drivers
N/A
Doesn't reply to requests for booking
Vistor was very professional and informative.
my Driver - great customer service
nothing that i did not like
Oportuna
Si . Fue fácil de reservar y de contactar al conductor.
Mi silla tenía dañado el cinturón
Good service
Quick service
Nothing
Non existent
Terrible company
I am so disappointed! Shuttle never picked us up and I want my money back! I called multiple times and my call was ignored. The first time i called someone answered then hung up! Had to end up paying $120 for a taxi! Terrible
Best service of all the years of cruising! Friendly drivers!
Accuracy and communication!
Dropped of at wrong hotel!
Price
Charged another $30 to transfer from hotel at airport to hotel on I drive! Terrible service!
Horrible experience.
Reservation cancelled by them via email and no one answered phone to reserve another time, so I had to rent a car unexpectedly and had to pay a one way rental fee.
My debit card was charged for a trip to take me and my son to portcarneveral and back to the hotel. This company made me to almost loose our cruise. You know the contact number is always ringing and nobody to pick at the other end. That means this is a ghost company with ghost staff. They are fraudulent please be wete
They did not pick us so what do you want us to like?
The facts that my debit card charged and they never picked us up or drop off
Driver showed up late. And I missed my flight
The van was very clean
The multiple stops. And having many different destinations. And the fact the driver was late. And it cause me to miss my flight
Outstanding value, stressfree option from airport to port.
Outstanding value!
Excellent service and easy!
Prompt and attentive service.
Unsafe practices
N/A - I arrived at my destination.
Unsafe practices of too many travelers in the vehicle. Not enough seatbelts for the passengers riding Had to look for the driver (not in the section communicated to me) amongst a myriad of other vans with no signs for me as indicated Driver questionable driving (swerving) which required me to pay VERY CLOSE attention to the drive and at time questioning if I should take a ride share service in mid trip.
Victor was a great driver, the other driver was not looking to pick up my bags
Nothing
The communication was awful!!!
Thank you so much!!!
on time!!!
Ordered a car when I was ready but the shuttle wasn't
The service proactively contacted me about my trip... Decided the shuttle wouldn't be ready in time and sent me a car instead.
Horrible- Over 2 hours late and nearly missed my flight
Nothing. I called over and over. Sometimes they would pick up and other times they wouldn’t. Just got the run around. “5 minutes” or another 10 minutes.
Nothing quick about this shuttle service. Will never use them again.
Very efficient and very friendly drivers. Highly recommended.
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