Needed a refund because of a death in the family, was told I could get one and didn't.
Notbing
The fact that I was lied to about a refund.
Is this helpful?0
Anonymous User
01 November 2023
Smooth.
Smooth
Anonymous User
01 November 2023
Best driver and shuttle experience ever!
Our driver was prompt, friendly and very helpful.
Nothing!
Anonymous User
01 November 2023
Arrived on time!
Anonymous User
31 October 2023
A car picked us up not a van and canceled ride back to airport because driver couldn’t tell us when he would be there.
Doesn’t seem organized at all, it was like taking an Uber in someone’s 10 year old car.
Anonymous User
30 October 2023
Good for the price
Anonymous User
30 October 2023
Convenient
Our driver, Reese, was great.
Anonymous User
28 October 2023
They were an hour late picking me up. I was supposed to be picked up at 12:30 and got picked up at 1:30 am only after I called and asked where the shuttle was at 1am
The driver was very nice
They were an hour late at 1am
Anonymous User
28 October 2023
Driver was helpful, courteous and made our trip enjoyable.
Anonymous User
26 October 2023
Ok
We arrived safely
No car seat for my kids
Anonymous User
25 October 2023
Easy to book online, meet driver at pick up location
Promptness of driver
Anonymous User
24 October 2023
It was a good experience and affordable
Good communication
Every thing was good
Anonymous User
23 October 2023
Overall it was a good experience.
Driver was nice and vehicle was clean.
Was picked up about 10 minutes late. A suggestion would be to have everyone meet at one location at the terminal garage. Was not aware that other people on ship were being picked up. Everyone could have met at one location which would have kept him from driving around the location looking for people.
Average scores:
1615 reviews
Write a review1615 reviews sorted by:
A little stressful
That They paid for an Uber to ensure I made my flight
I was taken to the wrong airport
Wonderful.
Our driver was very nice.
I never got a text message with information .
Jennifer and Reese were great!
On time, easy to coordinate.
Nothing.
Dependable and affordable
He emailed to advise of type of vehicle & color. Was on time, answered phone when I called and vehicle was clean and comfortable
I wish I knew the parking number so I could wait in correct area. No seating while waiting
Had a great experience with Reese.
We went from Orlando airport to Cape Canaveral. Reese was on time, his vehicle was clean, he was sociable and he efficiently got us to our hotel.
Needed a refund because of a death in the family, was told I could get one and didn't.
Notbing
The fact that I was lied to about a refund.
Smooth.
Smooth
Best driver and shuttle experience ever!
Our driver was prompt, friendly and very helpful.
Nothing!
Arrived on time!
A car picked us up not a van and canceled ride back to airport because driver couldn’t tell us when he would be there.
Doesn’t seem organized at all, it was like taking an Uber in someone’s 10 year old car.
Good for the price
Convenient
Our driver, Reese, was great.
They were an hour late picking me up. I was supposed to be picked up at 12:30 and got picked up at 1:30 am only after I called and asked where the shuttle was at 1am
The driver was very nice
They were an hour late at 1am
Driver was helpful, courteous and made our trip enjoyable.
Ok
We arrived safely
No car seat for my kids
Easy to book online, meet driver at pick up location
Promptness of driver
It was a good experience and affordable
Good communication
Every thing was good
Overall it was a good experience.
Driver was nice and vehicle was clean.
Was picked up about 10 minutes late. A suggestion would be to have everyone meet at one location at the terminal garage. Was not aware that other people on ship were being picked up. Everyone could have met at one location which would have kept him from driving around the location looking for people.
Terrica was a great and friendly driver!!!
Good
Ride was smooth driver friendly
No problems
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