I received a call from a shuttle driver one day earlier than my reservation asking if I had landed yet and then I discovered he was even at the wrong airport. The next day when my flight actually landed and I collected my luggage along with my four other traveling companions, we tried calling the office repeatedly (as instructed on our reservation form). No one ever answered the phone. We called two different phone numbers for over an hour and left several messages. We never received a response. Finally we booked a rental car and began driving to our hotel. I received a call from a shuttle driver 30 minutes after leaving the airport. I informed them that we were canceling all reservations with them and we would not be needing any transport on Friday as well. I still received a call on Friday from yet another shuttle driver asking if we had debarked yet. This company has extremely poor communication and I would not recommend them to anyone.
Is this helpful?0
Anonymous User
29 October 2019
Excellent service on both trips
Ease and convenience
N/a
Anonymous User
29 October 2019
Took too long going to the ship, had to buy gas and go back to pick up another customer.
Nice air conditioned van. Driver was very helpful with boarding and with luggage handling.
Should have gassed up before pickup. Had to wait a long time at the gas station.
Our driver JoElvis was friendly and kind, made the trip so fun!! He got saved during the ride and accepted Jesus into his heart, pure heart of gold in that young man!
Nothing we didn’t like!
Is this helpful?0
Anonymous User
25 October 2019
Good experience overall. No issues.
Driver was friendly.
When we booked, we assumed it was for a luxury mini bus that seated up to 42 people (as advertised on the website). We traveled with a party of 12, so this was perfect. Upon arrival, we ended up in a 15-passenger van instead.
Anonymous User
23 October 2019
We never were picked up, so had to pay for a different company. Would like our money back!
Nothing!
No one answered our phone calls starting on Thursday and continuing through Sunday am.
On pickup from the ship, we were told the driver would be waiting first thing. 2 Carnival bus transports left before our "express" van did. If he told us what time he would arrive we would have sat at a bench but we thought he was going to arrive at any moment so we stood when he had just left the office instead of almost arriving. Other guests parties were not in a hurry so therefore we had to wait. That wasn't fair.
Is this helpful?0
Anonymous User
16 October 2019
OK value.
Nice, helpful driver.
No signs indicating who was our driver or van. Had to just start asking people standing around. Makes experience seem “sketchy.“
quick shuttle is the best shuttle service in Orlando airport clean bus new bus good driver On time Good service we live in UK we went online fine this shuttle service $15 one way to port canaveral every thing went well
quick shuttle is the best shuttle service in Orlando airport clean bus new bus good driver On time Good service we live in UK we went online fine this shuttle service $15 one way to port canaveral every thing went well
Average scores:
1615 reviews
Write a review1615 reviews sorted by:
Great
The drivers were very friendly, on time and polite.
The description of the bus say 47 people it holds, but actually it was a min van that holds 10 people.
No communication
Nothing
I received a call from a shuttle driver one day earlier than my reservation asking if I had landed yet and then I discovered he was even at the wrong airport. The next day when my flight actually landed and I collected my luggage along with my four other traveling companions, we tried calling the office repeatedly (as instructed on our reservation form). No one ever answered the phone. We called two different phone numbers for over an hour and left several messages. We never received a response. Finally we booked a rental car and began driving to our hotel. I received a call from a shuttle driver 30 minutes after leaving the airport. I informed them that we were canceling all reservations with them and we would not be needing any transport on Friday as well. I still received a call on Friday from yet another shuttle driver asking if we had debarked yet. This company has extremely poor communication and I would not recommend them to anyone.
Excellent service on both trips
Ease and convenience
N/a
Took too long going to the ship, had to buy gas and go back to pick up another customer.
Nice air conditioned van. Driver was very helpful with boarding and with luggage handling.
Should have gassed up before pickup. Had to wait a long time at the gas station.
Loved our shuttle!
Our driver JoElvis was friendly and kind, made the trip so fun!! He got saved during the ride and accepted Jesus into his heart, pure heart of gold in that young man!
Nothing we didn’t like!
Good experience overall. No issues.
Driver was friendly.
When we booked, we assumed it was for a luxury mini bus that seated up to 42 people (as advertised on the website). We traveled with a party of 12, so this was perfect. Upon arrival, we ended up in a 15-passenger van instead.
We never were picked up, so had to pay for a different company. Would like our money back!
Nothing!
No one answered our phone calls starting on Thursday and continuing through Sunday am.
Great drivers both to and from Port Canaveral.
That they took care to get us where we needed to be. The were efficient and professional. I can't say enough about our drivers.
My wxperience was excellent. Would definitely recommend.
excellent
professional, friendly knowledgeable
getting mixed up re: the pickup spot
Due to our large party we had two vehicles, both drivers were awesome!
Friendly and funny drivers.
Having to have two vehicles
Might as well have taken Carnival transportation.
Driver was polite.
On pickup from the ship, we were told the driver would be waiting first thing. 2 Carnival bus transports left before our "express" van did. If he told us what time he would arrive we would have sat at a bench but we thought he was going to arrive at any moment so we stood when he had just left the office instead of almost arriving. Other guests parties were not in a hurry so therefore we had to wait. That wasn't fair.
OK value.
Nice, helpful driver.
No signs indicating who was our driver or van. Had to just start asking people standing around. Makes experience seem “sketchy.“
quick shuttle is the best shuttle service in Orlando airport clean bus new bus good driver On time Good service we live in UK we went online fine this shuttle service $15 one way to port canaveral every thing went well
thank you quick shuttle servie
quick shuttle is the best shuttle service in Orlando airport clean bus new bus good driver On time Good service we live in UK we went online fine this shuttle service $15 one way to port canaveral every thing went well
thank you quick shuttle servie
we used quick shuttle service from port Canaveral 830.AM MY DRIVER WAS ON TIME WE GOT BY 9 AM price was good $15 bus was clean we was very happy
call quick shuttle new bus
love quick shuttle
we used quick shuttle service from port Canaveral 830.AM MY DRIVER WAS ON TIME WE GOT BY 9 AM price was good $15 bus was clean we was very happy
call quick shuttle new bus
we used quick shuttle service from port Canaveral 830.AM MY DRIVER WAS ON TIME WE GOT BY 9 AM price was good $15 bus was clean we was very happy
call quick shuttle new bus
we used quick shuttle service from port Canaveral 830.AM MY DRIVER WAS ON TIME WE GOT BY 9 AM price was good $15 bus was clean we was very happy
call quick shuttle new bus
we used quick shuttle service from port Canaveral 830.AM MY DRIVER WAS ON TIME WE GOT BY 9 AM price was good $15 bus was clean we was very happy
call quick shuttle new bus
Have you used Cocoa Beach Shuttle? Share your experience!