Time to airport was perfect

It was all very good

Nothing.

Everything.

Driver and vehicle were excellent. Very safe and steady driver.

Courtesy and professionalism of the driver

I think the price is a bit high

The Driver was very sweet and great conversation. Great driving skills and no issues at all!! we will definitely use this service again. we have also passed on the info to others.

They never showed to pick us up even though I received a confirmation/reminder the day before.

Very unprofessional. They said they called and canceled the reservation and let us know. We received no phone call from them or messages letting us know of this cancelation. When I asked them why I received a reminder the day before and that it was still a go they couldn't answer me. After that, they offered me an 18 seater when all we wanted was enough for 7 people. I would have to pay the 18 seater price and it would take another 2 hours before they even got to our house. Very disappointed with the company. Will not use again. I had 7 unhappy teenagers for my daughter's 16th birthday. I will make sure and let everyone know not to use them.

Prompt, professional

Everything

Nothing

Michelle was fantastic!

On time with exactly the type of car that is reserve

what's not to like ? drivers are courteous, friendly, helpful. treat the average joe like he was there most important client.

waving goodbye to our new friends the drivers.

Not driving

Size f limo was tight for ten adults. Difficult getting in and out of the limo, not able to access all three doors.

Enjoyed the service!

n/a

Price

Nothing

Everything. The driver was beyond rude. Told me that everything that happened was MY FAULT. I am the customer and that is NOT how you should treat your customers. When i asked for his name he told me not to worry about that. He rudely asked me to ready him my confirmation email from the day before and asked what the Order Status said. I stated it said “waiting” and was such a jerk and smart mouth said to me what does waiting mean. I have girls 9-11 years of age with me, using this ride as their great job for making it to nationals and that rude jerk ruined their whole experience. What tops this is I am an event planner and was very pleased with the service and pricing BEFORE pick up. I was pretty excited with adding them to my list of great vendors with great ratings. After this, I will not recommend this company not even to my enemies. The driver wouldn’t even give me his name but I do have a picture of the driver just for this reason alone. When the manager called me a few minutes after wards said that he was a great driver and a great employee to the company, as a business owner I wouldn’t want this employee working for me. This is how companies lose customers. I am beyond disgusted with the whole situation not only that, I am a female and this driver kept coming at me in such a rude and disrespectful manner. My other coach’s had me step aside to calm me down, and instead of him speaking with them when they were talking to him, he completely went around them and came at me with his comments. Honestly in the end that part that I am the MOST disappointed about it is the fact that my 5 cheerleaders were so excited for the limo ride. They had talked about it all week. They told their teachers, their friends, their classmates and family members. My heart hurt seeing how much this situation upset them. Unfortunately there is nothing that can be done to make any of this better.

The driver was very friendly, the car was very comfortable, the driver drove within speed limits.

No water or snacks for the drive.

Our driver Michelle was magnificent, she was knowledgeable about our route and was on time for both pick ups.