The car was amazing and the driver was so professional and fun!
I LIKED BEING ABLE TO GO STRAIGHT TO THE AIRPORT AND NOT HAVE TO BEBIN THE CAR FOR 4 HOURS PICKING UP OTHER PASSENGERS AND THE DRIVER WAS SO.PROFESSIONAL AND KIND.
Michelle is very personable and always has a smile on her face. Very very nice and considerate. She is also a great driver..very smooth with no jerky turns or stops. She is a valuable asset to your company.
He was On time and our driver came back after I realized that I left a VERY important document in the car!!!!
Is this helpful?0
Anonymous User
26 July 2021
Very professional and reliable.
I had a flight delay of 1 1/2 hours and of course you worry about the transport when things change. I called the office to notify them, the call was answered instantly, they said the always monitor the flight arrival times... so no problem. I had a late evening hour long ride home to Mount Dora and I enjoyed the driver, Courtney, and the conversation, which made the ride time go by very fast. Super professional. Thank you, Lisa
The pick up protocol was not clear. I expected to see the driver with a sign in baggage claim, when I did not I called the office and the call was immediately answered - cool! I was asked what baggage claim # I was by and told to step outside the double door. I was told the vehicle and drivers name, and he was right there. Perfect.
Anonymous User
20 July 2021
Timely, clean auto and courteous driver.
Timely matched to aircraft arrival and baggage availability.
Excellent service. No negative comment what-so-ever.
My plane was delayed several times and finally 2-1/2 hours late. Communicated with them and was picked up promptly.
Clean vehicle and super courteous driver.
There was nothing I didn't like.
Is this helpful?0
Anonymous User
14 December 2020
Over all not to bad, I could give some constructive advice if they will take it.
Driver was very courteous. He was on time for both pick ups
We had a reservation for a party of 14 and the day before when I called to double check a few thigs I was told we could not drink/consume alcohol as were just considered a "transfer" we were picked up, dropped off at a wedding and had them pick us back up from the wedding and take us back to our original pick up location that was the biggest disappointment is that we were not considered anything other than a transport but paid the same price. The limo itself left a little to be desired, It wasn't the best one I've ever been in I can say I had been in one 2 weeks prior and DUCT-MAN Limo service definitely takes the cake on SUPERB limo service, communication and cleanliness that is my only complaint is they could take some notes from this other company. Very hard to get them nailed down and an answer when calling to confirm you reservation.
Anonymous User
15 November 2020
Completely unreliable. You're better off with Uber or Lyft or probably any other car service out there. AVOID
not a single thing
Never showed, apparently got a better offer somewhere else
Anonymous User
15 November 2020
Completely unreliable. You're better off with Uber or Lyft or probably any other car service out there. AVOID
not a single thing
Never showed, apparently got a better offer somewhere else
Anonymous User
15 November 2020
Would prefer to rate as -10 in all categories, as my RESERVED and CONFIRMED car never arrived.
This was the most disappointing thing that could have happened at my son's wedding. Reserved and CONFIRMED the car would arrive to pick him and his new bride up to take them to their hotel on their WEDDING NIGHT but company claimed they 'tried to reach us' to get a credit card to verify the reservation that was specifically made for a cash payment to the driver. We received no phone call, no email, and when I called to see where the driver was, they claimed they had tried to reach us and failed so therefore cancelled the CONFIRMED RESERVATION.
They TOOK the reservation, but they didn't KEEP the reservation. Wedding celebration, drinking, dancing... and then no ride to the hotel. This company should be ASHAMED of itself and should have all its drivers take all its cars and drive them into a deep ditch and walk away.
Horrible. Completely dissatisfied with the experience.
The limo was nice. We could not enjoy it because our driver was such a nightmare.
The entire experience was awful. The drive was rude, disrespectful, dismissive and treated our wedding party like he was transporting animals from location to location. The driver would not let the bride in the limo until "the entire wedding party was present" (as he put it). He would not stop for a bridesmaid to use the bathroom on the way to our hotel, despite repeated polite requests. His response repeatedly was "I get paid to take you "Point A to Point B". After being told it was an emergency, he stopped (after passing 5 potential places to stop); the bridesmaid lost control of her bowels on her way out of the limo (no, she was not drunk). When we complained (and yelled) at the limo driver for not stopping sooner, he called the police on us. After speaking with all of us, the police officers told the limo driver he should be embarrassed that he "allowed a young lady to "wet herself" rather than stopping."
This was not an "18 minute ride" as Transcour Limo service sent me in my email. This was a terrible experience that took well over an hour. People who were waiting for us at our hotel left. When we finally arrived, the limo driver accused my mother of bein drunk when she expressed her dissatisfaction. People who were waiting for us at our wedding hotel left because it took so long. This limo ride ruined our wedding night.
To put a cap on it, after insulting my mother, when the driver left, he took trash out of the limo and left it in street by the entrance of the hotel. Disgusting experience.
Is this helpful?1
Anonymous User
12 October 2020
Excellent
Ease of registering. Great ride. Very friendly driver
Liked everything
Anonymous User
21 September 2020
Such a great ride and experience. Not my first time taking this car service.
I love my driver, she is like family to us. Very very nice.
Average scores:
336 reviews
Write a review336 reviews sorted by:
Excellent
Everything
Nothing
Very professional and understanding.
They were very accommodating.
None
The car was amazing and the driver was so professional and fun!
I LIKED BEING ABLE TO GO STRAIGHT TO THE AIRPORT AND NOT HAVE TO BEBIN THE CAR FOR 4 HOURS PICKING UP OTHER PASSENGERS AND THE DRIVER WAS SO.PROFESSIONAL AND KIND.
Nothing..it was great
Great ride. Maybe a bit pricey. But good value.
Wonderful
Michelle is very personable and always has a smile on her face. Very very nice and considerate. She is also a great driver..very smooth with no jerky turns or stops. She is a valuable asset to your company.
Great driver - good company for a long drive
She was a really interesting conversationalist.
Excellent
He was On time and our driver came back after I realized that I left a VERY important document in the car!!!!
Very professional and reliable.
I had a flight delay of 1 1/2 hours and of course you worry about the transport when things change. I called the office to notify them, the call was answered instantly, they said the always monitor the flight arrival times... so no problem. I had a late evening hour long ride home to Mount Dora and I enjoyed the driver, Courtney, and the conversation, which made the ride time go by very fast. Super professional. Thank you, Lisa
The pick up protocol was not clear. I expected to see the driver with a sign in baggage claim, when I did not I called the office and the call was immediately answered - cool! I was asked what baggage claim # I was by and told to step outside the double door. I was told the vehicle and drivers name, and he was right there. Perfect.
Timely, clean auto and courteous driver.
Timely matched to aircraft arrival and baggage availability.
Excellent service. No negative comment what-so-ever.
Perfect rides to and from Airport
My plane was delayed several times and finally 2-1/2 hours late. Communicated with them and was picked up promptly. Clean vehicle and super courteous driver.
There was nothing I didn't like.
Over all not to bad, I could give some constructive advice if they will take it.
Driver was very courteous. He was on time for both pick ups
We had a reservation for a party of 14 and the day before when I called to double check a few thigs I was told we could not drink/consume alcohol as were just considered a "transfer" we were picked up, dropped off at a wedding and had them pick us back up from the wedding and take us back to our original pick up location that was the biggest disappointment is that we were not considered anything other than a transport but paid the same price. The limo itself left a little to be desired, It wasn't the best one I've ever been in I can say I had been in one 2 weeks prior and DUCT-MAN Limo service definitely takes the cake on SUPERB limo service, communication and cleanliness that is my only complaint is they could take some notes from this other company. Very hard to get them nailed down and an answer when calling to confirm you reservation.
Completely unreliable. You're better off with Uber or Lyft or probably any other car service out there. AVOID
not a single thing
Never showed, apparently got a better offer somewhere else
Completely unreliable. You're better off with Uber or Lyft or probably any other car service out there. AVOID
not a single thing
Never showed, apparently got a better offer somewhere else
Would prefer to rate as -10 in all categories, as my RESERVED and CONFIRMED car never arrived.
This was the most disappointing thing that could have happened at my son's wedding. Reserved and CONFIRMED the car would arrive to pick him and his new bride up to take them to their hotel on their WEDDING NIGHT but company claimed they 'tried to reach us' to get a credit card to verify the reservation that was specifically made for a cash payment to the driver. We received no phone call, no email, and when I called to see where the driver was, they claimed they had tried to reach us and failed so therefore cancelled the CONFIRMED RESERVATION.
They TOOK the reservation, but they didn't KEEP the reservation. Wedding celebration, drinking, dancing... and then no ride to the hotel. This company should be ASHAMED of itself and should have all its drivers take all its cars and drive them into a deep ditch and walk away.
Horrible. Completely dissatisfied with the experience.
The limo was nice. We could not enjoy it because our driver was such a nightmare.
The entire experience was awful. The drive was rude, disrespectful, dismissive and treated our wedding party like he was transporting animals from location to location. The driver would not let the bride in the limo until "the entire wedding party was present" (as he put it). He would not stop for a bridesmaid to use the bathroom on the way to our hotel, despite repeated polite requests. His response repeatedly was "I get paid to take you "Point A to Point B". After being told it was an emergency, he stopped (after passing 5 potential places to stop); the bridesmaid lost control of her bowels on her way out of the limo (no, she was not drunk). When we complained (and yelled) at the limo driver for not stopping sooner, he called the police on us. After speaking with all of us, the police officers told the limo driver he should be embarrassed that he "allowed a young lady to "wet herself" rather than stopping." This was not an "18 minute ride" as Transcour Limo service sent me in my email. This was a terrible experience that took well over an hour. People who were waiting for us at our hotel left. When we finally arrived, the limo driver accused my mother of bein drunk when she expressed her dissatisfaction. People who were waiting for us at our wedding hotel left because it took so long. This limo ride ruined our wedding night. To put a cap on it, after insulting my mother, when the driver left, he took trash out of the limo and left it in street by the entrance of the hotel. Disgusting experience.
Excellent
Ease of registering. Great ride. Very friendly driver
Liked everything
Such a great ride and experience. Not my first time taking this car service.
I love my driver, she is like family to us. Very very nice.
It was a good time would do it again.
The car had issues, the TVs didn't work. The radio wouldn't pick up any stations.
Perfect way to celebrate.
The drivers were very professional and personable. The ride was perfect! My daughter was thrilled.
Great, easy
car, driver, on time
liked everything
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