Our driver didn’t meet us and then couldn’t find us. The car was messy. His driving was horrible including swerving out of the lane many times.
Anonymous User
02 July 2022
The trip went well
Driver on time, car was comfortable
Nothing
Anonymous User
09 June 2021
Completely unacceptable experience for Logan arrival pickup.
No "uniformed professional driver" waiting with a sign at baggage claim. Instead of a luxury sedan, we got a dirty small car with no room in the trunk for bags, as it was full of the driver's personal effects. Pickup was late, and he couldn't pick us up in the limo area because he did not have a license to do so. Avoid at all costs!
I canceled this reservation weeks ago. Was asked to send my confirmation info. I did. Expected a refund. Did not receive it. A driver showed up anyway.
Nothing. The ride was scheduled, I received 2 confirmation emails and was left with no ride. I called and emailed to request a refund and have not received communication or a refund.
The ride was scheduled, I received 2 confirmation emails and was left with no ride. I called and emailed to request a refund and have not received communication or a refund.
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Anonymous User
07 August 2020
Arrived at my pickup early, and reached destination on time. Very friendly driver
Clean comfortable ride
Anonymous User
20 March 2020
Great service and driver, great communication
Anonymous User
17 March 2020
No one actually paid any attention to the flight number we sent so went to the wrong terminal, and then was annoyed at us!
Anonymous User
10 March 2020
Very satisfied.
Driver was on time, very polite and friendly, and got me to the airport efficiently.
Anonymous User
10 March 2020
The worst service, car and driver ever experienced!
Not one thing went right.
They were 1 hour late. 10 calls to get them to my address. They put in the wrong Street address. Stressed us out about making our flight. Never got out of the car to help with bags. Beeped the horn even though we were standing outside waiting for him. Driver almost caused a head on collision while doing GPS while driving. No breaks in car, check engine light on and low tire indicator on. We were scared and stressed out in this car. Not to mention the guy on the phone lieing to us saying 5 more minute, 5 more minutes. 1 hour is not acceptable!!! Never again. No recommended!!
Anonymous User
06 March 2020
The experience was an on time, and encouraging trip to the airport.
I really enjoyed the driver. The driver was on time, that made me feel comfortable with catching my flight. He was kind and professional. I would book this service again.
I liked everything.
Anonymous User
27 February 2020
Bad experience
Driver was horrible driver
Anonymous User
26 February 2020
Car smelled..
he was on time
No room if i had a big suit case. trunk was full of other stuff. The driver could not stay in lane. was making me nauseous.
Anonymous User
21 February 2020
Great experience - the driver was early for the pickup and was very friendly.
Interior of the car was fine but probably needs a bit of an engine tuneup.
silence the whole ride,. Yes it was 4:15 am in the morning but I could not get him to engage in any conversation
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Anonymous User
17 February 2020
Excellent
Anonymous User
17 February 2020
Awful
0
Never showed up and I almost missed my flight
When I called I was told no one was available to pick me up. I expect a full and was surprised no one ever called me to apologize
Anonymous User
21 December 2019
By no fault of the driver, or your company as our flight was delayed so original car/driver had left by the time we arrived
Average scores:
162 reviews
Write a review162 reviews sorted by:
Driver was friendly
Car was late for pickup
We would not use this service again.
We made it home safely.
Our driver didn’t meet us and then couldn’t find us. The car was messy. His driving was horrible including swerving out of the lane many times.
The trip went well
Driver on time, car was comfortable
Nothing
Completely unacceptable experience for Logan arrival pickup.
No "uniformed professional driver" waiting with a sign at baggage claim. Instead of a luxury sedan, we got a dirty small car with no room in the trunk for bags, as it was full of the driver's personal effects. Pickup was late, and he couldn't pick us up in the limo area because he did not have a license to do so. Avoid at all costs!
I had canceled this reservation weeks ago.
I canceled this reservation weeks ago. Was asked to send my confirmation info. I did. Expected a refund. Did not receive it. A driver showed up anyway.
Never Showed Up
Nothing. The ride was scheduled, I received 2 confirmation emails and was left with no ride. I called and emailed to request a refund and have not received communication or a refund.
The ride was scheduled, I received 2 confirmation emails and was left with no ride. I called and emailed to request a refund and have not received communication or a refund.
Arrived at my pickup early, and reached destination on time. Very friendly driver
Clean comfortable ride
Great service and driver, great communication
No one actually paid any attention to the flight number we sent so went to the wrong terminal, and then was annoyed at us!
Very satisfied.
Driver was on time, very polite and friendly, and got me to the airport efficiently.
The worst service, car and driver ever experienced!
Not one thing went right.
They were 1 hour late. 10 calls to get them to my address. They put in the wrong Street address. Stressed us out about making our flight. Never got out of the car to help with bags. Beeped the horn even though we were standing outside waiting for him. Driver almost caused a head on collision while doing GPS while driving. No breaks in car, check engine light on and low tire indicator on. We were scared and stressed out in this car. Not to mention the guy on the phone lieing to us saying 5 more minute, 5 more minutes. 1 hour is not acceptable!!! Never again. No recommended!!
The experience was an on time, and encouraging trip to the airport.
I really enjoyed the driver. The driver was on time, that made me feel comfortable with catching my flight. He was kind and professional. I would book this service again.
I liked everything.
Bad experience
Driver was horrible driver
Car smelled..
he was on time
No room if i had a big suit case. trunk was full of other stuff. The driver could not stay in lane. was making me nauseous.
Great experience - the driver was early for the pickup and was very friendly.
Interior of the car was fine but probably needs a bit of an engine tuneup.
No complains
Clean Car and plenty of leg room and on time
silence the whole ride,. Yes it was 4:15 am in the morning but I could not get him to engage in any conversation
Excellent
Awful
0
Never showed up and I almost missed my flight When I called I was told no one was available to pick me up. I expect a full and was surprised no one ever called me to apologize
By no fault of the driver, or your company as our flight was delayed so original car/driver had left by the time we arrived
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