After booking & paying online, company cancelled at last minute to take a larger party who needed both limos. They dropped me because of the larger party willing to pay more money. ?
Anonymous User
28 April 2020
Terrible- they failed to refund a canceled service due to COVID!
Nothing.
Everything.
Anonymous User
27 March 2020
Absolutely excellent and such a pleasant driver!!!
Anonymous User
09 February 2020
Perfect!
Driver and vehicle were excellent. Very safe and steady driver.
Anonymous User
07 February 2020
Excellent- top knotch
Courtesy and professionalism of the driver
I think the price is a bit high
Anonymous User
31 January 2020
Amazing!!! Our driver was so nice and very good driving!!!
The Driver was very sweet and great conversation. Great driving skills and no issues at all!! we will definitely use this service again. we have also passed on the info to others.
Anonymous User
27 January 2020
Limo never showed. They said it was canceled and they left a message but never received it. I had 7 unhappy teenagers. They offered a different limo that was twice as big and would take 2 hours to get there. No discount . Declined.
They never showed to pick us up even though I received a confirmation/reminder the day before.
Very unprofessional. They said they called and canceled the reservation and let us know. We received no phone call from them or messages letting us know of this cancelation. When I asked them why I received a reminder the day before and that it was still a go they couldn't answer me. After that, they offered me an 18 seater when all we wanted was enough for 7 people. I would have to pay the 18 seater price and it would take another 2 hours before they even got to our house. Very disappointed with the company. Will not use again. I had 7 unhappy teenagers for my daughter's 16th birthday. I will make sure and let everyone know not to use them.
Anonymous User
22 January 2020
Fantastic
Prompt, professional
Anonymous User
21 January 2020
Very good
Everything
Nothing
Anonymous User
15 January 2020
Friendly service, on time, responsive and great vehicle that all added to the evening
Michelle was fantastic!
Anonymous User
12 January 2020
Exceptional
On time with exactly the type of car that is reserve
Anonymous User
02 January 2020
super driver, Michelle, to airport. super return driver courtny, great over all.
what's not to like ? drivers are courteous, friendly, helpful. treat the average joe like he was there most important client.
waving goodbye to our new friends the drivers.
Anonymous User
02 January 2020
Very convenient group transportation for the holidays.
Not driving
Size f limo was tight for ten adults. Difficult getting in and out of the limo, not able to access all three doors.
Everything. The driver was beyond rude. Told me that everything that happened was MY FAULT. I am the customer and that is NOT how you should treat your customers. When i asked for his name he told me not to worry about that. He rudely asked me to ready him my confirmation email from the day before and asked what the Order Status said. I stated it said “waiting” and was such a jerk and smart mouth said to me what does waiting mean. I have girls 9-11 years of age with me, using this ride as their great job for making it to nationals and that rude jerk ruined their whole experience. What tops this is I am an event planner and was very pleased with the service and pricing BEFORE pick up. I was pretty excited with adding them to my list of great vendors with great ratings. After this, I will not recommend this company not even to my enemies. The driver wouldn’t even give me his name but I do have a picture of the driver just for this reason alone. When the manager called me a few minutes after wards said that he was a great driver and a great employee to the company, as a business owner I wouldn’t want this employee working for me. This is how companies lose customers. I am beyond disgusted with the whole situation not only that, I am a female and this driver kept coming at me in such a rude and disrespectful manner. My other coach’s had me step aside to calm me down, and instead of him speaking with them when they were talking to him, he completely went around them and came at me with his comments.
Honestly in the end that part that I am the MOST disappointed about it is the fact that my 5 cheerleaders were so excited for the limo ride. They had talked about it all week. They told their teachers, their friends, their classmates and family members. My heart hurt seeing how much this situation upset them.
Unfortunately there is nothing that can be done to make any of this better.
Anonymous User
27 November 2019
Better than what was expected, Super Driver
The driver was very friendly, the car was very comfortable, the driver drove within speed limits.
Average scores:
336 reviews
Write a review336 reviews sorted by:
On time and friendly driver
Time to airport was perfect
It was all very good
After booking & paying online, company cancelled at last minute to take a larger party who needed both limos. They dropped me because of the larger party willing to pay more money. ?
Terrible- they failed to refund a canceled service due to COVID!
Nothing.
Everything.
Absolutely excellent and such a pleasant driver!!!
Perfect!
Driver and vehicle were excellent. Very safe and steady driver.
Excellent- top knotch
Courtesy and professionalism of the driver
I think the price is a bit high
Amazing!!! Our driver was so nice and very good driving!!!
The Driver was very sweet and great conversation. Great driving skills and no issues at all!! we will definitely use this service again. we have also passed on the info to others.
Limo never showed. They said it was canceled and they left a message but never received it. I had 7 unhappy teenagers. They offered a different limo that was twice as big and would take 2 hours to get there. No discount . Declined.
They never showed to pick us up even though I received a confirmation/reminder the day before.
Very unprofessional. They said they called and canceled the reservation and let us know. We received no phone call from them or messages letting us know of this cancelation. When I asked them why I received a reminder the day before and that it was still a go they couldn't answer me. After that, they offered me an 18 seater when all we wanted was enough for 7 people. I would have to pay the 18 seater price and it would take another 2 hours before they even got to our house. Very disappointed with the company. Will not use again. I had 7 unhappy teenagers for my daughter's 16th birthday. I will make sure and let everyone know not to use them.
Fantastic
Prompt, professional
Very good
Everything
Nothing
Friendly service, on time, responsive and great vehicle that all added to the evening
Michelle was fantastic!
Exceptional
On time with exactly the type of car that is reserve
super driver, Michelle, to airport. super return driver courtny, great over all.
what's not to like ? drivers are courteous, friendly, helpful. treat the average joe like he was there most important client.
waving goodbye to our new friends the drivers.
Very convenient group transportation for the holidays.
Not driving
Size f limo was tight for ten adults. Difficult getting in and out of the limo, not able to access all three doors.
Driver was awesome! Very friendly
Enjoyed the service!
n/a
Exceptional driver
Price
Horrible
Nothing
Everything. The driver was beyond rude. Told me that everything that happened was MY FAULT. I am the customer and that is NOT how you should treat your customers. When i asked for his name he told me not to worry about that. He rudely asked me to ready him my confirmation email from the day before and asked what the Order Status said. I stated it said “waiting” and was such a jerk and smart mouth said to me what does waiting mean. I have girls 9-11 years of age with me, using this ride as their great job for making it to nationals and that rude jerk ruined their whole experience. What tops this is I am an event planner and was very pleased with the service and pricing BEFORE pick up. I was pretty excited with adding them to my list of great vendors with great ratings. After this, I will not recommend this company not even to my enemies. The driver wouldn’t even give me his name but I do have a picture of the driver just for this reason alone. When the manager called me a few minutes after wards said that he was a great driver and a great employee to the company, as a business owner I wouldn’t want this employee working for me. This is how companies lose customers. I am beyond disgusted with the whole situation not only that, I am a female and this driver kept coming at me in such a rude and disrespectful manner. My other coach’s had me step aside to calm me down, and instead of him speaking with them when they were talking to him, he completely went around them and came at me with his comments. Honestly in the end that part that I am the MOST disappointed about it is the fact that my 5 cheerleaders were so excited for the limo ride. They had talked about it all week. They told their teachers, their friends, their classmates and family members. My heart hurt seeing how much this situation upset them. Unfortunately there is nothing that can be done to make any of this better.
Better than what was expected, Super Driver
The driver was very friendly, the car was very comfortable, the driver drove within speed limits.
No water or snacks for the drive.
The driver and vehicle were perfect.
The service was excellent in every way.
Our driver Michelle was magnificent, she was knowledgeable about our route and was on time for both pick ups.
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