I believe that the booked travellers should be ticked off a list, and then people who have not booked can be allowed on the bus just before it is due to leave. There was an incident where booked passengers arrived at the last moment and the driver asked the passengers who had not booked to give up a seat for the booked passenger. This should not be allowed to happen - why have a booking system if you are to operate this way. Thank you.
Efficient service, female driver very helpful in getting my buggy into coach. Great service
Service is very popular and no queue to get on the coach means people pushing to get on. An orderly queue would help. There is no checking of who is a tourist either.
Average scores:
483 reviews
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Got me to chadstone no problem
The system works
Make sure you book both ways cause its popular and you may miss out on s seart to and from
Travelled in style to the largest and most glamorous shopping centre
Bus was on time, condition of the bus was excellent, drivers were fantastic!
N/A
good
whole experience was good
good
fast, punctual
no consideration given to those with bookings, people who had booked seats were turned away
Very good
Free
Only limited
Great service to allow us to visit Chadstone.
Ease of booking and central location to catch bus. Clean bus.
Nothing.
Very good.
Free shuttle
Only limited.
A pressure shopping experience
Everything
Non
It was pleasant
very comfortable trip. Very conscientious driver
As above
I believe that the booked travellers should be ticked off a list, and then people who have not booked can be allowed on the bus just before it is due to leave. There was an incident where booked passengers arrived at the last moment and the driver asked the passengers who had not booked to give up a seat for the booked passenger. This should not be allowed to happen - why have a booking system if you are to operate this way. Thank you.
Great service
Efficient service, female driver very helpful in getting my buggy into coach. Great service
Service is very popular and no queue to get on the coach means people pushing to get on. An orderly queue would help. There is no checking of who is a tourist either.
great
fast
boarding rush
Good customer service
On time service
Great
Comfortable and friendly.
Great
The coach was comfy
There was a designated line from chadatone to Melbourne
Great
Everything
Nothing
It was convenient
It was safe and convenient.
Nothing.
Fabulous
Save time and money
it was perfect!
Accessible
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