Was simply told there are no seats or alternatives - and that booking a trip was not a guarantee for a seat as anyone who rocks up early enough will get a seat ahead. Shuttle could at least have 2 separate queues - one for those who pre-booked and the other for those who didn't.
Why bother having a booking service? There were far too many people expecting to get on the bus. No one looked at whether you had a booking or not. Tempers frayed as not everyone could get on the bus
That you didn't have to pay for the bus and that the drivers seemed pretty nice.
The fact that people didn't book for their ride and others did. It made the booking process quite pointless if people are just going to rock up anyway. I think people that had booked should get priority over those that didn't.
the bus was not on time, I've wait more than one hour while the website indicates there is half hour a shuttle bus.
the shuttle bus usually not on time and no information to notice customer when the bus changes. I booked once from chadstone to city, the book was successful but finally there was no bus. we waited one hour for that shuttle bus before a security told us there was no bus. Honestly, the shuttle bus is a very good transport for people shopping in city and chadstone, but the service and information update really need improve.
Average scores:
483 reviews
Write a review483 reviews sorted by:
Great
The bus size and seats Time organizing always on time
The driver was rude
Very efficient
Prompt and reliable
Good service
Excellent service
It was free and convenient
Nothing
perfect
service
no
Superb
Smooth journey in a good condition
Nothing
good
The service from city to Chadstone as a tourist is a great, and make my wife a happy shopper
felt driver should ask for those pre booked before anyone gets on the bus
Very comfortable.
Disappointing to not even have a seat
Nothing
Was simply told there are no seats or alternatives - and that booking a trip was not a guarantee for a seat as anyone who rocks up early enough will get a seat ahead. Shuttle could at least have 2 separate queues - one for those who pre-booked and the other for those who didn't.
Okay
Clean bus
Bus was 30 minutes late with no one answering the phone contact number listed
Fantastic
very good.
comfortable seats and the driver's smiling face.
Trip fine. Getting on the bus poor
Why bother having a booking service? There were far too many people expecting to get on the bus. No one looked at whether you had a booking or not. Tempers frayed as not everyone could get on the bus
The Chadstone Fashion shuttle is a very convenient option for people in the CBD.
Fell asleep
Got to Chadstone
No shade and federation square
Good
That you didn't have to pay for the bus and that the drivers seemed pretty nice.
The fact that people didn't book for their ride and others did. It made the booking process quite pointless if people are just going to rock up anyway. I think people that had booked should get priority over those that didn't.
Very good
It was really quick
I booked but nobody checked my booking confirmation
the bus was not on time, I've wait more than one hour while the website indicates there is half hour a shuttle bus.
the shuttle bus usually not on time and no information to notice customer when the bus changes. I booked once from chadstone to city, the book was successful but finally there was no bus. we waited one hour for that shuttle bus before a security told us there was no bus. Honestly, the shuttle bus is a very good transport for people shopping in city and chadstone, but the service and information update really need improve.
Professional
Reliable clean on time
A wonderful service that added great pleasure to my visit in Melbourne
It's a comfortable ride and friendly atmosphere
nothing
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