Being rudely spoken to by the driver after I'd made a booking
It's ridiculous that Chadstone run a service of BOOKING a spot on the shuttle, but people who don't have bookings get on and take your seat? There should be a limit on the bookings so that people know whether they can book or not and guarantee themselves a seat so if they aren't able to get a seat, they can arrange other means of transport NOT at the last minute.
We were on time, and apparently our seats were taken even though we pre-booked the seats. Never told it was first come first serve. What was the point of pre-booking if the outcome turns out like this?
Dropped at the door. We have previously caught the train with a walk from the station. Very clean and comfortable vehicle.
Was a bit disorganised at Federation Square as there was obviously more people than had bookings. Didn't hear the driver at first call for those with bookings. We're able to get a seat.
Average scores:
483 reviews
Write a review483 reviews sorted by:
It's veryvgood
Service
Nothing to mention
The trip was excellent, I do not have any complain
I like the punctuality and safety
Very good
Best way to go shopping
fast and convinence
Very good
Comfortable to shop
fantastic
convenience and cleanliness
Excellent and efficient
Excellent, reliable service
Quick and easy
All good
great
Very good service
Service, willingness to brief,
Fast and efficient.
Horrible
Being rudely spoken to by the driver after I'd made a booking
It's ridiculous that Chadstone run a service of BOOKING a spot on the shuttle, but people who don't have bookings get on and take your seat? There should be a limit on the bookings so that people know whether they can book or not and guarantee themselves a seat so if they aren't able to get a seat, they can arrange other means of transport NOT at the last minute.
Excellent service
Love the service from CBD , clean , comfortable , safe and great drivers
It's a service that's makes me want to go shopping at Chadstone and spend my money .
Nothing
Convenient and customer friendly
Ease of travel
Website was a bit confusing at first when I booked
perfect
efficiency, comfort, no-fuss.
nothing
Awful
Nothing
We were on time, and apparently our seats were taken even though we pre-booked the seats. Never told it was first come first serve. What was the point of pre-booking if the outcome turns out like this?
Efficient way to get to Chadstone.
Dropped at the door. We have previously caught the train with a walk from the station. Very clean and comfortable vehicle.
Was a bit disorganised at Federation Square as there was obviously more people than had bookings. Didn't hear the driver at first call for those with bookings. We're able to get a seat.
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