Stress free - Focus on my family and leave the 5-star experience to Sebastian (and Bob!)
- contact a day prior to arrival from outside the US
- detailed website with ability to buy what I needed
- suggestions on how best to do what we wanted
- car seats for my kids
- luxury class Suburban SUV
- inside airport pick-up
- stopped to get water at no charge
- concierge style service
- easy going cool guys
Sebastian was fabulous...Can't say enough good things about the service we received. We will not hesitate to use Hawk Transportation again when in the Orlando area
He was not only prompt and on time but he was early and ready for us when we were off the ship earlier than expected!!
There was nothing we didn't like
My family reports they were very pleased with the service!
Safe, friendly driver and large safe vehicle. Timely arrival despite very heavy traffic.
The emails regarding pick-up times could have been more clear; otherwise there were no problems whatsoever
Sebastian is fantastic with great communication as well as excellent driving!
Communication, clean car, easy to find at the airport.
Punctuality, atention, etc
Excellent experience from Booking to transport!
The customer care was top notch. Sebastian was helpful and did what he said he would. I will definitely use Hawk Transportation again.
Professional, friendly, prompt and I highly recommend
Sebastian and Yvette always arrive early. They communicate extensively before your pickup. They are professional, friendly and go above and beyond with service. I highly recommended for SE Florida travels. They take the stress out of airport travel!
All very good
Anxious! Driver 30 mins. late and not comfortable in how to get there - not the feeling you want to get from a professional driving service.
Good $ value versus similar competitors as return transportation to the Tampa Bay Lightning Game.
The pickup was late by 30 minutes, which made the arrival to the start of the event very tight. Driver (Victor) was nice but not fully comfortable about how to get there, nor get back. Needed coaching from the backseat, which isn't ideal.
Service was amazing and made our trip to and from the airport seemlrss.
Driver was right there when we got off the plane, friendly driver, car was right in front, very nice SUV.
Everything was perfect, from the meet and greet to our destination.
Wasn't charged extra when our flight was almost an hour late.
Outstanding, punctual, polite, professional service.
The driver showed up early and let us call him when we were ready for the return trip.
Kind, considerate and on-time!
Sebastian was hilarious. He also called ahead when he realized the airport was much busier than usual. We moved our pick up up 30min. Very thoughtful!
On time, clean car, very accommodating.
Driver very courteous. Pick up was on time in a nice vehicle. Our transportation was without incident.
Very very disappointing, I will be contacting my credit card company on my return for a refund as the paid for service was not provided.
Very professional. Went out of their way to accommodate short notice requests.
Excellent service would definitely use again
Prompt, Friendly and good careful driver
Bob was a real gentleman
Bob waited nearly 3 hours at airport due to delay at customs and never complained once. Car was so comfortable and clean.