The driver was nice and described the places while driving.
More guidance or tips like long waiting time in the immigration which was not expected so i could have adjusted the pick up time and don't pay extra for parking.
Anonymous User
12 October 2018
Excellent - I highly recommend this shuttle service.
On time, friendly driver who provided a very relaxing shuttle experience. Car was clean and comfortable.
Anonymous User
05 October 2018
Pleasant driver and nice ride.
Even though my plane was 2 1/2 hours late my driver called shortly after I landed and was there for me when I cleared customs.
Nothing. It was great.
Anonymous User
24 September 2018
Excellent, a reliable way to travel to London.
Anonymous User
23 September 2018
Drivers were polite and experienced and helped with loading and unloading.
The return to the airport was in plenty of time for a crowd of 11 in our party.
Pickup was confusing for us. We needed more directions from the company as to exactly where to meet and who to look for.
Anonymous User
20 September 2018
I relied on the promptness of the service, the drivers, and my comfort level that I would arrive on time. This was fully achieved to my level of satisfaction.
As stated above.
Nothing..
Anonymous User
17 September 2018
Convenient and efficient
Driver early!
Anonymous User
17 September 2018
Very good
Pleasant driver and clean car
Anonymous User
15 September 2018
Inconsistent
The pick up was fine and very easy and smooth.
We changed our booking to an earlier pick up as we needed to be at Heathrow early. Despite speaking to someone on the phone and her re-assuring me she had changed the time, AND sending two emails, they messaged was still not passed on for the time change and the driver was then 30 mins late. It was very stressful as we then left for Heathrow in peak hour traffic and just made it to the airport in time. I was not impressed with the people I spoke to over the phone and their attitude. Would seriously re-consider booking this service again.
Daniel, my driver, was very welcoming! He offered me water and tips about the city. The car was spotless and very comfortable. Made my arrival in London totally hassle-free. Will book again!
Average scores:
117 reviews
Write a review117 reviews sorted by:
On time driver
Perfect timing
There when promised. Nice clean safe drive
Good service
The driver was nice and described the places while driving.
More guidance or tips like long waiting time in the immigration which was not expected so i could have adjusted the pick up time and don't pay extra for parking.
Excellent - I highly recommend this shuttle service.
On time, friendly driver who provided a very relaxing shuttle experience. Car was clean and comfortable.
Pleasant driver and nice ride.
Even though my plane was 2 1/2 hours late my driver called shortly after I landed and was there for me when I cleared customs.
Nothing. It was great.
Excellent, a reliable way to travel to London.
Drivers were polite and experienced and helped with loading and unloading.
The return to the airport was in plenty of time for a crowd of 11 in our party.
Pickup was confusing for us. We needed more directions from the company as to exactly where to meet and who to look for.
I relied on the promptness of the service, the drivers, and my comfort level that I would arrive on time. This was fully achieved to my level of satisfaction.
As stated above.
Nothing..
Convenient and efficient
Driver early!
Very good
Pleasant driver and clean car
Inconsistent
The pick up was fine and very easy and smooth.
We changed our booking to an earlier pick up as we needed to be at Heathrow early. Despite speaking to someone on the phone and her re-assuring me she had changed the time, AND sending two emails, they messaged was still not passed on for the time change and the driver was then 30 mins late. It was very stressful as we then left for Heathrow in peak hour traffic and just made it to the airport in time. I was not impressed with the people I spoke to over the phone and their attitude. Would seriously re-consider booking this service again.
high level of customer oriented company
initiative of employees
-
Fast, smooth and professional experience.
Driver was prompt and professional.
No tea and crumpets served :)
Great ride. Not easy to find driver though
Private van door to door
Hard to find driver
Easy
Easy, Very convenient. On time.
Expensive
Total Comfort and Security
Daniel, my driver, was very welcoming! He offered me water and tips about the city. The car was spotless and very comfortable. Made my arrival in London totally hassle-free. Will book again!
it would be etter in one bigger car
Perfect
Professional and punctual
Very good
Great idea and service
Nothing
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