Worst experience ever
we had to share the car, since we paid a private transfer
we booked at 9.35 AM the time of the flight, and we contact the driver one night before, and we confirmed the pick up time at 6:30AM
the driver called at 5:55 AM, telling that he was not able to pick up at 6:30 AM since he has another transfer at 7:00 AM
Frustrating since the client expected to use a credit card and the driver refused.
That the driver was rude, said they had to pay in Euros when the confirmation said cash OR credit card.
The first driver was better than the 2nd driver
The first driver was on time, chatty and personable. He even returned quickly when my husband left his mobile phone on the passenger seat (oops!). The 2nd driver was early (yay!) with a big, legible sign.
The 2nd driver seemed to forget his blinker was on each time (annoying), he only drove with 1 hand at the bottom of the wheel (unsafe) and always hugging the middle line (also unsafe).
First class service, very professional, would definitely use again
On time, excellent driver and good clean vehicle
Excellent and courteous driver
CES always reliable
Comfortable transfer to airport.
Reasonable price and very good female driver.
Trouble ordering on website - phoned instead and left a message to call back. That never happened! Sent mail and got a confirmation first after two days... Fortunately I did not order a transfer with another company in the meantime.
THE BEST SERVICE- VERY EFFICIENT- ARRIVED 15 minutes before scheduled time
We were the only customer- we arrived early and the driver and ride were very good. I would greatly recommend this service to everyone. We will be picked up after cruise to Hotel and the following day to AIRPORT. Driver very prompt and efficient, a very smooth and relaxing ride. The cost was more than Shared Transfer but WELL WORTH the cost. Cruise line was $ 85 USD per guest. Almost twice than CSE.
The driver did not sing any ITALIAN OPERA. HA HA
Excellent shuttle service to and from the port.
Confirmation email with Drivers information. Arrived early. Helped with suitcases. Professional. Friendly. Will use this service again.
Friendly, professional, prompt service
Nothing to dislike
Great door to door service, would recommend.
The driver was waiting for us as we departed the airport terminal.
Ease of booking and quick response, we had limited access to wifi
Always prompt & courteous
Driver arrived a few minutes early, which was excellent.. Very nice Mercedes for the trip out to the airport.
I regards to our driver and automobile all were excellent and we felt very safe and comfortable.
Courtesy professionalism and kindness
There was nothing we didn’t like. The only thing I regret is I did not leave Andrea a tip. He was wonderful! It was very early and I just wasn’t thinking properly.
Being on time
Professional driver, safety first
Was very good to see driver after getting luggage, The sign with my name was easy to recognize.
The driver and trip to Hotel was very good.
The rain started to fall as we arrived, I had ordered SUNSHINE but rain fell. HA HA
Nice and easy
On time which is important when going to Rome Airport
On time with clean vehicle and courteous driver.