Got to Orlando, called the shuttle and the told me they rejected my order and referred me to Cocoa Beach Shuttle who I will call first every time from now on. Luckily I did get a refund although it took over two weeks for that to happen.
Anonymous User
22 February 2020
Fantastic experience
The whole experience was great communication was key always kept up to date by Ray took the worry out of everything could not be happier
Nothing
Anonymous User
20 February 2020
Great
Convenient, price
None
Anonymous User
20 February 2020
On time, great driver, clean van
Reliable !
Anonymous User
19 February 2020
Kept me informed every step of the way.
We arrived early and they send another car so we wouldn’t have to wait for our arranged pick up. Would recommend this service highly. Very friendly drivers.
The driver went out of his way to make sure we were picked up early for our trip to the airport.
The service.
The bus seating was tight. I am normal height and my legs were pressed tight against the seat in front.
Is this helpful?0
Anonymous User
18 February 2020
Perfectly met our needs.
Flexible timing helped us avoid disembarking our cruise early, but came to get us earlier then we had arranged so we didn’t have to wait outside when we ended up getting off the boat earlier than we had planned. Prices were great and driver (owner?) was friendly, down to earth, and easy to work and communicate with!
No complaints on our end at all.
Anonymous User
17 February 2020
Just ok
The driver to the port was very friendly and communication was good.
On the way to the port we had a mini van for 6 people with 6 large suitcases and it was very cramped.
Anonymous User
17 February 2020
Absolutely Fantastic Service
We could not have asked for a more professional or patient driver. Our plane was delayed coming in and we arrived to a text from Ray who was patiently waiting for us. We were all ready to leave the airport when we realized that we were missing a bag. Ray was outside waiting. When we informed him of our issue he began to circle the arrivals loop until we got our issue sorted out. Most others would have been aggravated by the delays but Ray continued to smile and accommodate. I would not hesitate to recommend Orlando Express Shuttle.
I received a phone call as soon as I booked to confirm the details.
Also on the return service the driver called to say he was stuck in traffic and they found another driver who picked us up within minutes because I expressed I was worried I would miss my flight.
Is this helpful?0
Anonymous User
04 February 2020
Driver was always easy to reach and communication was key!
Dropped off and picked up directly from hotels to port and back.
Needed more car seats for multiple kids in car
Anonymous User
04 February 2020
Very easy to make reservation, pleasant & helpful.
Average scores:
149 reviews
Write a review149 reviews sorted by:
Great employees
Employees
Hotel old
Crappy
Got to Orlando, called the shuttle and the told me they rejected my order and referred me to Cocoa Beach Shuttle who I will call first every time from now on. Luckily I did get a refund although it took over two weeks for that to happen.
Fantastic experience
The whole experience was great communication was key always kept up to date by Ray took the worry out of everything could not be happier
Nothing
Great
Convenient, price
None
On time, great driver, clean van
Reliable !
Kept me informed every step of the way.
We arrived early and they send another car so we wouldn’t have to wait for our arranged pick up. Would recommend this service highly. Very friendly drivers.
Absolutely no complaints.
The driver went out of his way to make sure we were picked up early for our trip to the airport.
The service.
The bus seating was tight. I am normal height and my legs were pressed tight against the seat in front.
Perfectly met our needs.
Flexible timing helped us avoid disembarking our cruise early, but came to get us earlier then we had arranged so we didn’t have to wait outside when we ended up getting off the boat earlier than we had planned. Prices were great and driver (owner?) was friendly, down to earth, and easy to work and communicate with!
No complaints on our end at all.
Just ok
The driver to the port was very friendly and communication was good.
On the way to the port we had a mini van for 6 people with 6 large suitcases and it was very cramped.
Absolutely Fantastic Service
We could not have asked for a more professional or patient driver. Our plane was delayed coming in and we arrived to a text from Ray who was patiently waiting for us. We were all ready to leave the airport when we realized that we were missing a bag. Ray was outside waiting. When we informed him of our issue he began to circle the arrivals loop until we got our issue sorted out. Most others would have been aggravated by the delays but Ray continued to smile and accommodate. I would not hesitate to recommend Orlando Express Shuttle.
Great service. Would definitely use this service again and recommend it.
When driver was slightly delayed he made sure and let me know.
On time and even called me.
Professional and courteous
Vehicle was little crowded , but still ok
As expected
Very professional
Raymond was a great driver
Nothing
I was not happy
Driver was late for pick up both times over 15 minutes and I almost missed my flight home because of it
Pretty good
It got me to where I was going.
They were late picking me up.
Friendly staff, helpful, efficient, great service
I received a phone call as soon as I booked to confirm the details. Also on the return service the driver called to say he was stuck in traffic and they found another driver who picked us up within minutes because I expressed I was worried I would miss my flight.
Driver was always easy to reach and communication was key!
Dropped off and picked up directly from hotels to port and back.
Needed more car seats for multiple kids in car
Very easy to make reservation, pleasant & helpful.
Very pleasant drivers.
Picked up about 1 hr late.
Absolutely fantastic, great service
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