Nothing

Poorly managed business with a rather rude operator. Paid well in advance for a Limo service for my upcoming wedding. I called the provider after booking to confirm the dates. I spoke with the provider and who I believe was his wife. They confirmed the date and expressed I was booking rather early but, in my opinion, if you know you have a date for an activity set, you might as well start planning for it. Everything was set: one pickup of the Bride and Bridesmaids before the wedding and a second pickup of the bride and groom after the wedding. I called the vendor 2 days ago to confirm the schedule was set, as I was advised to do so by the wife. The vendor reports no record of the event and that his wife doesn't plan or help with his business. All fine, blah, blah none of that matters to me. I go on to ask do you need proof of payment for the service. He responds yes. I tell him I have emails for the bookings and payment receipt from PayPal. I email all those documents to him. I hear nothing back. I call him on the following day. He again plays dumb and tells me he's headed to his office (house) and will look at the emails and call me back. No call yet again. I'm tired and since the payment was made prior to 180 days PayPal will offer no assistance with disputing the provider with you (lesson learned on that one, please note my experience to avoid your own issues in the future). All and all a crappy operator and business owner. A modern-day common theft. I could take him to small claims court and win the case, but I honestly don't have the time or patience to go through process. Don't waste your time or money with this company (man) and find a real company in the area. If negative 5 stars were possible that would be my rating but gauging the bad reviews here, I have to assume poor service is how this sad man operates.

Always professional, clean car, always on time.

Driver was focused on us and our safety. He made good conversation

N/a

Promptness, clean vehicle, excellent friendly driver. Went out of his way after I booked last minute

N/A

We loved spending time with Claret during our ride. He communicated with us so we knew exactly where to meet him. He's a safe driver, played good music and entertained us on our journey.

Not a thing! We will use them again for sure.

Love this company both Nelson and Meg!!!!

Nelson & cleanliness of car.

A bit expensive.

Our driver was perfect

We could not control the rear temperature, and it was too cold.

Nelson is pleasant and a nice man.

The car was immaculate and Nelson was friendly and an excellent driver. I arrived to my destination ahead of schedule.

The website calculated the fare incorrectly and I chose the service because they had a lower price. He didn’t make me pay extra, but I gave a little extra anyway because it was a long drive and I was pleased with the service.

What I said above,plus on time.

We enjoy our rides with Nelson. The car is always clean, he is very professional, and extremely prompt.

Nothing

I put dates in on computer. Driver called and asked dates. He did not come to pick us up

Professionalism of the driver

I cannot think of anything that I did not like.

Luxury of the vehicle

Nothing

My driver was very rude!

The customer service and respectable ride.

Promptness but it was still a great service.

Everything

Nothing

Assisted with luggage and very clean, smooth riding car.

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