We had a mixed experience - our shuttle trip from the airport to our hotel was excellent, but our driver did not show for our ride from the hotel back to the airport.
Our driver Sammy was great and even arrived early to pick us up from the airport because he saw that our flight landed earlier than expected! He was very nice and helpful with navigating the area. I would rate him 10/10; he exceeded our expectations!
Our driver when shuttling from our hotel back to the airport did not show up and did not communicate that he was running late/having car issues/etc. However, the dispatchers were helpful, nice, very apologetic, and scheduled us an Uber at no charge. We were thankful for their quick resolution to our issue! Our Uber driver showed up within 15 minutes of contacting the dispatcher office with our concern.
Anonymous User
16 February 2022
Drivers arrived on time and were very courteous.
Very comfortable ride
Nothing
Anonymous User
15 February 2022
Timely and professional
Courtesy of the drivers
Anonymous User
14 February 2022
Efficient services, great communication
The drivers were very friendly and on time.
N/A
Anonymous User
14 February 2022
The driver was amazing!!!!
The driver, his conversation and his playlist
The seats in the back of the van were a little small
Anonymous User
14 February 2022
Ok
The driver was on her phone for nearly the whole 45 minute trip. If she wasn’t talking she was texting and looking at her phone. She even was trying to read an Excel spread on her phone while going 60 on the freeway. I felt that was completely unacceptable with 10/12 people on board. Distracted driving is a real issue and known to cause accidents with fatalities. I was shocked.
Anonymous User
14 February 2022
Jared was excellent!! Prompt, friendly and a pleasure to ride with.
Not an easier way to switch pickup/drop off times
mask policy we’re not enforced
Anonymous User
12 February 2022
Awesome
It driver,Reese, was very polite and engaging with the passengers. Handled our luggage with care. Drove safely and was very aware of the traffic and our safety. A all around great guy!
The driver was friendly and informative. The smooth relaxing drive.
N/A
Is this helpful?0
Anonymous User
11 February 2022
Great service! Made it easy!
The driver was great
NA
Anonymous User
08 February 2022
Easy pickup and drop off
Showed up on time and made it to our destination quickly.
Anonymous User
08 February 2022
Good service, good price
Friendly helpful driver, pick up/ drop off went smoothly
We had a pick up time but no exact location spot, the van wasn’t marked, in such a busy place we felt a little unsure how we would know which shuttle was ours.
Anonymous User
08 February 2022
Was 30 minutes late.
Nothing.
Driver was late. Rude on the phone.
Anonymous User
07 February 2022
We had a great experience!
Our driver was professional and on time.
The text that we got that morning was a bit confusing but o called our driver and he was able to answer our questions.
Anonymous User
07 February 2022
Driver was on time, professional, and delivered us to the airport on time.
Average scores:
1615 reviews
Write a review1615 reviews sorted by:
We had a mixed experience - our shuttle trip from the airport to our hotel was excellent, but our driver did not show for our ride from the hotel back to the airport.
Our driver Sammy was great and even arrived early to pick us up from the airport because he saw that our flight landed earlier than expected! He was very nice and helpful with navigating the area. I would rate him 10/10; he exceeded our expectations!
Our driver when shuttling from our hotel back to the airport did not show up and did not communicate that he was running late/having car issues/etc. However, the dispatchers were helpful, nice, very apologetic, and scheduled us an Uber at no charge. We were thankful for their quick resolution to our issue! Our Uber driver showed up within 15 minutes of contacting the dispatcher office with our concern.
Drivers arrived on time and were very courteous.
Very comfortable ride
Nothing
Timely and professional
Courtesy of the drivers
Efficient services, great communication
The drivers were very friendly and on time.
N/A
The driver was amazing!!!!
The driver, his conversation and his playlist
The seats in the back of the van were a little small
Ok
The driver was on her phone for nearly the whole 45 minute trip. If she wasn’t talking she was texting and looking at her phone. She even was trying to read an Excel spread on her phone while going 60 on the freeway. I felt that was completely unacceptable with 10/12 people on board. Distracted driving is a real issue and known to cause accidents with fatalities. I was shocked.
Jared was excellent!! Prompt, friendly and a pleasure to ride with.
Whole experience was excellent
Vacation ending so soon
Very pleased.
Driver Reese was very polite and funny.
Perfect transportation.
They were on time, communicated in advance and came to find me when I went to the wrong location.
Great communication and service
Company was in contact days before and of course on the day of. Was on time and everything went smoothly. Will look to use them again in future!
Nothing
Received prompt and professional service.
Driver, Reese was a complete gentleman.
No complaints
Glad I booked this reliable shuttle company
On time . safe driving , clean vehicle
Not an easier way to switch pickup/drop off times mask policy we’re not enforced
Awesome
It driver,Reese, was very polite and engaging with the passengers. Handled our luggage with care. Drove safely and was very aware of the traffic and our safety. A all around great guy!
Nothing
Awesome Ride
The driver was friendly and informative. The smooth relaxing drive.
N/A
Great service! Made it easy!
The driver was great
NA
Easy pickup and drop off
Showed up on time and made it to our destination quickly.
Good service, good price
Friendly helpful driver, pick up/ drop off went smoothly
We had a pick up time but no exact location spot, the van wasn’t marked, in such a busy place we felt a little unsure how we would know which shuttle was ours.
Was 30 minutes late.
Nothing.
Driver was late. Rude on the phone.
We had a great experience!
Our driver was professional and on time.
The text that we got that morning was a bit confusing but o called our driver and he was able to answer our questions.
Driver was on time, professional, and delivered us to the airport on time.
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