Master Transportation | Logan Airport Taxi Service

Boston, MA, United States
Last Updated: 18 May 2017
Hits: 904
77.78%
Ranked #1 of 5 companies in Boston, MA

Average scores:

Drivers rating:
 
(7.85/10)
Cars rating:
 
(7.94/10)
Value for money:
 
(7.54/10)

48 reviews

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48 reviews sorted by:

1 review
5.19 miles travelled
  01 February 2018

polite and competent

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1 review
14.58 miles travelled
  27 May 2017

OK

his way of navigation

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1 review
27.18 miles travelled
  04 May 2017

Driver did not show up; office claimed they had no record of my reservation even though I received email confirmation

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1 review
5.37 miles travelled
  10 April 2017

Erik was great! Excellent customer service!

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1 review
4.55 miles travelled
  04 April 2017

convenient

na

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1 review
11.14 miles travelled
  24 March 2017

Driver was polite, capable - a pleasure.

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1 review
14.76 miles travelled
  21 March 2017

Our driver was on time and pleasant

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1 review
21.04 miles travelled
  03 March 2017

Great

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1 review
20.41 miles travelled
  01 March 2017

The ride and the driver were fine, nothing that would differentiate Master Transportation with any other airport limo service.

When I called to change the date of pick up after booking on line, I was greeted with churlish grunts and could hardly understand the person on the line. Not a good customer service practice to start my experience. I called to double confirm the pickup date and time the following day, since it was an early flight. On the day of the pickup, the driver showed up 45 minutes early. After me checking with you twice, how did you screw this up? The driver profusely apologized, yet he told me..."they said for me to pick you up at 4 AM." The ride was booked for 4:45 AM.

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1 review
18.58 miles travelled
  01 March 2017

Driver was an hour late on my return trip.

Waiting outside the airport for an hour.

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1 review
4.76 miles travelled
  04 January 2017

They did not show up, so the only rating I can give is a negative one

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1 review
31.93 miles travelled
  28 December 2016

Trip into Logan was great - Pick up from Logan - they were 45 minutes late and it took me calling them to figure out what was going on with my ride.

I never got a confirmation of my return trip home from Logan on Christmas day. The driver didnt have the appropriate stickers to pick me up at Logan so I he wasn't there when my flight arrived. After waiting 15 minutes for him I finally called and then waited another 30 minutes for the driver to finally show. I had two totally different experiences. The ride into Logan was great driver was on time and super nice. Ride home driver was late and didn't chat at all in fact almost missed my road he was driving so fast had I not said something.

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1 review
23.91 miles travelled
  28 December 2016

Fantastic experience all round

Nothing

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1 review
11.97 miles travelled
  27 December 2016

Will be a repeat customer of this excellent service

None

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1 review
12.06 miles travelled
  19 December 2016

excellent service

nothing

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1 review
11.43 miles travelled
  11 December 2016

Never showed, took Uber instead

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1 review
13.82 miles travelled
  09 December 2016

Perfect!

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1 review
11.58 miles travelled
  30 October 2016

great going in to Logan- a wait and 3 phone calls at pickup

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1 review
5.52 miles travelled
  21 October 2016

Driver was 15 min late

Driver was late

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2 reviews
41.20 miles travelled
  18 October 2016

Pickup from Logan. Driver was on time, directed me by phone where to meet. Fast, uneventful drive to Waltham MA.

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Results 1 - 20 of 48

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