driver was on time, very personable, constantly updating me on the arrival time, safe driver.
my host was going to book an Uber for me, but used your company instead. When I received the confirmation from you, I thought is was a mistake since they said it would be a nUber, and I cancelled the reservation. That was my mistake. However, I talked to my friend within 10 to 15 minutes, realized my mistake, and called to rebook my ride. I was told that I would have to pay a $25.00 cancellation fee, which seemed unfair since it was only a 15 minute gap and we rebooked with you. I can understand a $25 charge if someone fully cancels on you and you lose that income, but in this case there was no loss of income for you and in fact I paid $99. for the taxi ride instead of $74. Not a lot of money, but very irritating.
Came on time even though we landed 45 minutes early.
Very clean and large.
I didn’t know where to go to get the car from the email confirmation. Talking with the driver resolved the issue. Answer was “meet your driver at door “SL2” on the south concourse. “
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Anonymous User
30 December 2024
Very professional, reliable & helpful
Great service from start to finish. Driver was very polite texted their name and introduced themselves once booking was confirmed, arrived ahead of schedule (but said no rush), luxurious and clean car. Got us to airport for flight in good time. Would def recommend and use again - Thank you!
IT WAS GREAT - YOU NED TO PICK ME UP AT 9 SAT MORNING FROM HOTEL TO THE AIRPORT
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Anonymous User
14 November 2024
Fantastic and so much easier than other airport transfer options
Driver was on time and a safe driver
Anonymous User
13 November 2024
Great
Anonymous User
12 November 2024
Wonderful experience!
Anonymous User
05 November 2024
Another great ride
The car was early and the driver was clear about where/when they would find me after baggage claim.
N/A. I liked everything.
Anonymous User
01 November 2024
A smooth and easy ride.
The driver, Carlos, remembered me and had picked me up before. He is very friendly, was helpful with loading bags, and kind to my family. He played music from Disney movies to relax my son who was not familiar with the car and irritable because he had to be up earlier than he is used to.
Average scores:
52 reviews
Write a review52 reviews sorted by:
Top
Professional and courtesy
N/A
MORE THAT EXCELLENT!!!
EVERYTHING!
NOTHING!
driver was great, booking process was irritating
driver was on time, very personable, constantly updating me on the arrival time, safe driver.
my host was going to book an Uber for me, but used your company instead. When I received the confirmation from you, I thought is was a mistake since they said it would be a nUber, and I cancelled the reservation. That was my mistake. However, I talked to my friend within 10 to 15 minutes, realized my mistake, and called to rebook my ride. I was told that I would have to pay a $25.00 cancellation fee, which seemed unfair since it was only a 15 minute gap and we rebooked with you. I can understand a $25 charge if someone fully cancels on you and you lose that income, but in this case there was no loss of income for you and in fact I paid $99. for the taxi ride instead of $74. Not a lot of money, but very irritating.
Came on time even though we landed 45 minutes early.
Very clean and large.
I didn’t know where to go to get the car from the email confirmation. Talking with the driver resolved the issue. Answer was “meet your driver at door “SL2” on the south concourse. “
Very professional, reliable & helpful
Great service from start to finish. Driver was very polite texted their name and introduced themselves once booking was confirmed, arrived ahead of schedule (but said no rush), luxurious and clean car. Got us to airport for flight in good time. Would def recommend and use again - Thank you!
MORE THET EXCELLENT!!!
EVERYTHING. THANKS!!!
NOTHING!
Great job, both drivers . We will use these people again in the very near future
On time and ready to go and helped us as seniors to make our connections
nothing
Total peace of mind regarding pick up times.
Carlos was informative regarding pickup to and from airport. He is a very safe driver!
I liked everything
Excellent
On time arrival, constant communication, clean vehicle and courteous behavior
Perfect from start to finish
Carlos was professional in every way: on time, pleasant, good driver, quiet. The car was comfortable, clean, very roomy; even the music was a delight.
No complaints at all.
Was never picked up
Got cancelled on 10 minutes AFTER scheduled time
Convenient
Driver was at the airport early
No complaints
It was, as always, safe and reliable
Executive style
IT WAS GREAT - YOU NED TO PICK ME UP AT 9 SAT MORNING FROM HOTEL TO THE AIRPORT
Fantastic and so much easier than other airport transfer options
Driver was on time and a safe driver
Great
Wonderful experience!
Another great ride
The car was early and the driver was clear about where/when they would find me after baggage claim.
N/A. I liked everything.
A smooth and easy ride.
The driver, Carlos, remembered me and had picked me up before. He is very friendly, was helpful with loading bags, and kind to my family. He played music from Disney movies to relax my son who was not familiar with the car and irritable because he had to be up earlier than he is used to.
Nothing. A perfect experience.
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