Worst Ever, Excursion Limo in poor condition, BAD Vibration,REEKS of perfume,A/C NOT WORKING 90 plus inside. Paul the CSM argues, no call back never resolved.
Driver was Friendly.
Excursion Limo in poor condition, BAD Vibration while driving, REEKS of perfume, had a asthma attack it was so strong ,A/C NOT WORKING 90 plus inside. Called Back to Customer Service, Paul the CSM argues that:
ALL Excursion Limos Vibrate.
BS PAUL, I own an Excursion and Built Limos in Detroit in the 80's, if it is vibrating bad there is something wrong!
The smell PAUL says in air freshener? That strong to cause a asthma flare up? What smell are you covering up?
The A/C was not working in the back. It was 90+ in the back area. We had to have the driver lower the partition and huddle to the front just to not suffer heat stroke.
Instead of listening to my complaint, Paul makes several different excuses as to why the A/C didn't work.
NEW FLASH PAUL. I don't care what the issue was. It was not working, I am the customer and paid MONEY for the CRAP experience.
My party was uncomfortable, sweaty, and miserable when we reached our destination. Our suits and dresses were damp with sweat, The Ladies makeup ran, it was a nightmare. I should have taken my own car and not wasted the time, but it was a wedding gift to the Bride and Groom
Paul don't make excuses your vehicle suffers from lack of maintenance and you sir, suffer from lack of soft skills and common sense.
Average scores:
429 reviews
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Zenith,
Everything
Nothing
Worst Ever, Excursion Limo in poor condition, BAD Vibration,REEKS of perfume,A/C NOT WORKING 90 plus inside. Paul the CSM argues, no call back never resolved.
Driver was Friendly.
Excursion Limo in poor condition, BAD Vibration while driving, REEKS of perfume, had a asthma attack it was so strong ,A/C NOT WORKING 90 plus inside. Called Back to Customer Service, Paul the CSM argues that: ALL Excursion Limos Vibrate. BS PAUL, I own an Excursion and Built Limos in Detroit in the 80's, if it is vibrating bad there is something wrong! The smell PAUL says in air freshener? That strong to cause a asthma flare up? What smell are you covering up? The A/C was not working in the back. It was 90+ in the back area. We had to have the driver lower the partition and huddle to the front just to not suffer heat stroke. Instead of listening to my complaint, Paul makes several different excuses as to why the A/C didn't work. NEW FLASH PAUL. I don't care what the issue was. It was not working, I am the customer and paid MONEY for the CRAP experience. My party was uncomfortable, sweaty, and miserable when we reached our destination. Our suits and dresses were damp with sweat, The Ladies makeup ran, it was a nightmare. I should have taken my own car and not wasted the time, but it was a wedding gift to the Bride and Groom Paul don't make excuses your vehicle suffers from lack of maintenance and you sir, suffer from lack of soft skills and common sense.
Perfect
Everything
rewarding
Driver is extremely professional
Nothing negative to report
Excellent
The Punctuality, cordiality and driver education.
Nothing.
One time and great service
All
Nothing
Extremely Professional
The driver was extremely professional, courteous, on time, you've got a good man!
Nothing to speak of.
It was a comfortable very enjoyable ride to the airport.
My driver was very personable and made me feel quite comfortable in a big city.
Great great driver
Driver, car, timing, flexibility
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