John was amazing, even when we had to switch things up last minute
SUV was beautiful and clean and John was professional and very helpful!
Perfect timing and great service!
Very good service
100 % reliable and professional
The driver was there earlier
I paid extra for an Escalade but the Escalade we recurved was an older model it didn't feel comfortable the windshield wipers sucked because it was raining and the passenger side didn't work
The driver (John) was very pleasant and professional.
John was prompt and very courteous.
very courteos driver and very patient we were three hours late getting in
very good service
Great service and very accomodating
i really appreciated the patience with answering all of my questions and the professionalism displayed. My daughter and her friends had a wonderful prom experience.
Excellent service ???
Driver's attention to detail
Excellent, could not have been any better!
Driver, attentive, good communication and service.
Nothing I did not like.
Fantastic, as usual
Best service ever, awesome driver
Everything !! Responsible reliable honest !! Fun!!
I liked everything
Excellent car service company!!!!
Everyone is wonderful!
American Eagle Transportation made getting to and from the cruise port stress free- thank you!
A human answered the phone every time, and very prompt email responses. They were also able to adjust their time for the second leg of our travel needs. The vehicle was spotless and the driver and communication with the company was professional. I like that a tip/partial tip was already included, and that they arrived early for all scheduled times.
We didn't know what time to expect being off the cruise, and since we were the first seating at meals, we were off the ship about an hour before our ride arrived. If American Eagle was able to advise us on that to have better timing, since they are at the port often, that would have been great. But they were early for all scheduled times, and next time we will know what to expect.
The driver made the experience worth it
The drivers customer service, he was on time and very friendly. He helped all the girls out the car like a true gentleman
When we first tried to rent the limo, we were charged when it was unavailable. And everytime I called with questions, the answer I got was "okay" nothing more. But the gentleman who emailed me, saved the sale found us another limo and made this a way better experience.
Both John and the limo were awesome!
Everything was perfect! John was very professional and kind and took care of his passengers.
Very easy, reliable and pleasant.
Fast response and good communication. I arrived safely and on time.
I don't usually use this type of service so I can't compare the price to other services, but I wish the cost were less.
Smooth, easy, and good texting communication made it effortless... especially in the middle of the night.
Even though they somehow missed getting my phone number at first, they stayed with me until my flight landed and I was able to call them!
A personal email came through rather than an email with the company heading. Unfortunately, I deleted that complicating our communication for a time before my scheduled flight departed. That triggered a cancellation of my request initially until we were able to reestablish communication.
Very pleased with outcome, though!
John Carlos is prompt and professional, he has been my driver more than once.
It is a little pricey, but I suppose better than me driving myself.