Company failed to provide a cab and failed to provide alternate resources in a timely manner.
Nothing to like as I had to initiate all contact and they were unwilling to assist after their failure.
At 15 minutes late - I called company - they said "driver had issues". Why didn't cab company call me in that 15 minutes? Next cab in 45 minutes or so (no guarantee) - too late for flight. I had to borrow friend's car then speed to airport and leave his car at airport for him to retrieve later. I have requested a full refund (not seen it yet).
Average scores:
85 reviews
Write a review85 reviews sorted by:
No worries when u travel
Car
Excellent
Car seat on request and careful installation
Exellent
on-time friendly driver
Friendly and efficient
Driver was on time and very helpful
Quite a relaxing experience.
Driver was polite and drove very well.
No complaints!
Deigo was friendly, on time and the car was clean.
Very easy, l like to book on line and know someone is waiting when i arrive.
Excellent ride and service
Vehicle and carseat options, and the driver was very friendly.
Rigid scheduling.
Scam!
They did not show up and were not answering phone nor email. They are using Airport logo but are not registered. Prepayed, so money lost. SCAM!!!
Great as usual
Service, on-time, safe driving and car in good shape
Nothing
Excellent
wonderful
I was able to contact the cab driver easily
I wish the driver picked up from the Arrival gate, instead of parking garage
On time, friendly driver
Convenience
NA
Would have been great but for the delay
The driver was polite, service was good and vehicle was clean
The vehicle arrived more than 30 minutes late. We had 2.5 year old with us who was tired after the long flight so we didn't appreciate the delay
Friendly, on time, and professional, what more can I say.
Reasonable price
I had never heard of the service and there was little reviews from other costomers.
Company failed to provide a cab and failed to provide alternate resources in a timely manner.
Nothing to like as I had to initiate all contact and they were unwilling to assist after their failure.
At 15 minutes late - I called company - they said "driver had issues". Why didn't cab company call me in that 15 minutes? Next cab in 45 minutes or so (no guarantee) - too late for flight. I had to borrow friend's car then speed to airport and leave his car at airport for him to retrieve later. I have requested a full refund (not seen it yet).
The service was great
promptness, service and the car
excellent for travel to airport
excellent for travel to airport
very friendly driver
very clean car
Horrible the promised a tow car got old dirty van that smelled so much like smoke it made me want throw up
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