Great service, driver was a lot earlier than scheduled and waited for us.
Good ride, good driver.
Nothing, everything was good.
Convenient friendly service
Convenient pleasant ride to airport
Driver was personal on time.
Ease of booking and reservation.
Clean and convenient
The car seat for the baby was clean, car was spotless, and everything went fine
The pick up location was VERY unclear! We wandered all over the airport and the driver seemed a little upset that it took us so long to find him but there wasn't good information on the print outs. It should clearly day RIDE SHARE PICK UP LOCATION. We went to the TAXI/SHUTTLE pick up as the receipt said to do.
Fast and reliable
Driver was great
Driver was on time, courteous, and safe. It was a great experience!
Likely the smoothest ride I have ever had!
driver was very courteous , punctual and drove very safe !
nothing to deslike
An unfortunate experience
The driver seemed nice on the phone.
Unfortunately we had to cancel the trip because the baby had a fever of 104, and the pediatrician did not ok travel on the plane. I called the driver as soon as I knew (and several hours before the flight) and let him know we were not able to make it to the airport so he would not make a trip for us. We had 2 visits to the doctor and one to the urgent care in the past 3 days. The company however would not issue a refund stating their 24-hour cancellation policy. It is sad when people hide behind their policies and refuse to not show compassion when clearly we had no control over the situation and did everything in our power to lessen their inconvenience.
Confirmed via internet booking, no car showed, called the office, and Oops, we didn't see that reservation, nobody available.
Not sure how to give zero star review. You need to fix your services. Didn't even get a call saying that you weren't showing. Please confirm that I was not charged for this.
He was great and helped me with my bags.
The entire service, from ordering a ride to drop off at the destination. We have used Rockstar services already a couple of times and are very satisfied with all the trips we had with them.
Accommodated our very late arrival
We experienced a significant flight delay and what was supposed to be a 4pm pick-up became a midnight pick-up. They were very flexible with this delay, showed up with the car seats we needed and got us home quickly and safely.
Our drivers were on time, friendly and having the car seat was a huge help too!
Franco was so friendly and very flexible in coming to pick my family up at the airport after our international flight arrived earlier than planned. He couldn't have been nicer to us which was a great way to be welcomed home after a long trip! The car seat was also a huge help!
It would be great to have the pick up location at the airport on the email confirmation
Great service, on time and very professional.
A travel life-saver!
We flew into ATL with two small children for a rather quick trip. We hired the car service so we didn't have to bring the car seats with us. Not having the hassel of lugging them around in addition to the kids was worth.every.penny. Our inbound flight was originally cancelled, then rebooked, and delayed and we arrived about 6 hours later than anticipated, just about midnight but our driver agreed to wait for us and we could not be more thankful. We also changed our pick up time for heading back to the airport and he was prompt and ready for us when we were. I'm so glad we used this company!
Horrible. I made an online reservation, the cab never showed up, and when I called the number mentioned in the reservation, it was clear that the company didn't ever intend to come. It was a 7 am trip to the airport.