Reliable, friendly and efficient.
Very personable service. On time. Good car.
It was a 10.30pm arrival. The driver wasn’t waiting at arrivals despite me double checking that he would be. He wasn't familiar with Manchester T1 so wasn't parked in the right parking area. Leaving the parking he was going to turn left when the exit arrows pointed right.
Arrived on time,picked up on time. Vehicle comfortable
Price perhaps a little expensive
Efficient and friendly
Door to door service great and punctual
Total booking chaos spoilt a good service
Very good drivers
I originally tried to phone a booking and was told that there were problems with the computer and to phone back. On phoning back I was told they couldn't deal with it but they would phone me back later but that didn't happen. I then booked online. I telephoned later to confirm that my booking had been received and was told that the booking was there and everything was OK. I then had two emails confiming the booking. After all this the car didn't turn up and I had to make a further phone call to get a car which arrived at 4.35 for a 4.00 booking.
Good cars and drivers spoilt by not very good telephone contact and no coordination between computer system and whoever is dispatching vehicles
The driver is very good
A thoroughly pleasant experience.
The driver was friendly, polite and understanding that I was a little late which I am grateful for.
A thoroughly enjoyable experience. Thank you!
The driver was friendly, polite and the journey was comfortable.
My flight was delayed and you were able to adjust the arrangements that I was still collected on arrival. First Class service.
Let down atrociously on wedding day
I couldn't like anything as I received a text message at 20:50pm the evening before my wedding for these cars.
The shitty text message that said 'taxi cancelled tomorrow'. Apparently my job was too far, even though the booking was confirmed two weeks ago.
The man on the phone was polite and friendly
The online booking never arrived so phoned for a car to come asap. Was told 10 minutes, it arrived after 25 minutes. It was an awful car inside and I believe it had a different name on the outside, it wasn't an ambassador car.
As always great service
Great journey and very knowledgable driver