they cancelled the ride on me 2 of 3 times i ordered one. one of the times they didn’t even tell me until i called myself. not to mention they STILL CHARGED me for one of them and never refunded me. 0/10 would not suggest this shuttle service
The driver was very friendly he even remembered us from when he dropped us off.
Friendly driver, the affordable cost of the shuttle service. Was on time for our pick ups and drop offs.
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Anonymous User
10 February 2025
Crowded filthy van, late driver.
Convenient and affordable.
The van was crowded, and full of food trash.
Anonymous User
09 February 2025
Was late for return pick up from port back to the airport, we had to wait 1 hour after got off the ship.
Descent van
We had to wait each time, but having called the driver 30 minutes before we got off of our ship, and having to wait an hour after we got off the ship was ridiculous. Punctuality should be a must in this profession, then we had to go pick up others from another ship….
Anonymous User
09 February 2025
Did not meet expectation for departure and pick up times.
Vehicles were clean and ran smoothly
Pressured into showing up at the airport one hour prior to booked time for departure. I booked 11:30am and started receiving calls at 10:30am to hurry and arrive because they were waiting on my party (8 calls total between 10:30am and 11:15am when we arrived). We were also picked up 50 minutes after scheduled time from cruise port with no contact from the driver until 30 minutes after the scheduled time of 9:45am. I will not use this service again
Anonymous User
08 February 2025
FLAT TIRE
Nothing
Driver didn’t bring van as only my husband and I….not 15 minutes in he blew a back tire on the car…..we were sitting on the edge of the Highway with trucks whizzing past us at 80 miles an hour while he tried to change the tire…..he could not get the lug nuts off and called tow truck who successfully got the spare on 40 minutes later. we decided it would be safer to get out of the vehicle….it was hot and humid and I got several chigger bites on my feet that pitched and ooozed for the entire weeks cruise…..definitely requesting a refund but we did tip the driver as he tried his best ???
Anonymous User
02 February 2025
Great friendly driver
Low cost of travel from the airport to hotel.
First driver that showed up had a attitude and didn't want to give any information on anything.
We enjoyed the on-time pick-up, clean vehicle and friendly service.
The driver was very friendly.
I has specifically requested a van for just my party of 6 when booking and was told that would be the case. We ended up on a larger bus and picked up another family on the way. It was fine as the bus was large and nobody was crowded together. On the return trip we did have a private van for just our party. The overall experience was very good.
Anonymous User
27 January 2025
This never showed
Anonymous User
27 January 2025
On time
On time
Driver spent the whole drive texting and playing with his phone while driving 60 - 70 mph
Anonymous User
27 January 2025
Unable to locate the shuttle and had to take other transportation
I booked a one way trip, and both rides of the shuttle we waited over an hour from our scheduled time to leave which complicated some of our other travel plans.
Anonymous User
19 January 2025
They never showed up and stopped answering the phone.
I spoke with them several times by phone and email while arranging the ride the day before and morning of and it was all very unprofessional. Then once I arrive at MCO I had no details on where to get picked up and no one would answer the phone or respond to my calls. The shuttle never showed up and I had to find another ride.
Average scores:
55 reviews
Write a review55 reviews sorted by:
Jose is a great driver and should get a raise
driver took us from Orlando to Carnival port. He was friendly and funny. Would love to have him everytime we cruise
nothing
aggravating
they cancelled the ride on me 2 of 3 times i ordered one. one of the times they didn’t even tell me until i called myself. not to mention they STILL CHARGED me for one of them and never refunded me. 0/10 would not suggest this shuttle service
Very good!
Timeliness and extra effort to please.
The driver was very friendly he even remembered us from when he dropped us off.
Friendly driver, the affordable cost of the shuttle service. Was on time for our pick ups and drop offs.
Crowded filthy van, late driver.
Convenient and affordable.
The van was crowded, and full of food trash.
Was late for return pick up from port back to the airport, we had to wait 1 hour after got off the ship.
Descent van
We had to wait each time, but having called the driver 30 minutes before we got off of our ship, and having to wait an hour after we got off the ship was ridiculous. Punctuality should be a must in this profession, then we had to go pick up others from another ship….
Did not meet expectation for departure and pick up times.
Vehicles were clean and ran smoothly
Pressured into showing up at the airport one hour prior to booked time for departure. I booked 11:30am and started receiving calls at 10:30am to hurry and arrive because they were waiting on my party (8 calls total between 10:30am and 11:15am when we arrived). We were also picked up 50 minutes after scheduled time from cruise port with no contact from the driver until 30 minutes after the scheduled time of 9:45am. I will not use this service again
FLAT TIRE
Nothing
Driver didn’t bring van as only my husband and I….not 15 minutes in he blew a back tire on the car…..we were sitting on the edge of the Highway with trucks whizzing past us at 80 miles an hour while he tried to change the tire…..he could not get the lug nuts off and called tow truck who successfully got the spare on 40 minutes later. we decided it would be safer to get out of the vehicle….it was hot and humid and I got several chigger bites on my feet that pitched and ooozed for the entire weeks cruise…..definitely requesting a refund but we did tip the driver as he tried his best ???
Great friendly driver
Low cost of travel from the airport to hotel.
First driver that showed up had a attitude and didn't want to give any information on anything.
very good driver pickup on time
i would do one time
i love every thing
Jose and Victor were great!
Punctuality
AC was freezing!
We enjoyed the on-time pick-up, clean vehicle and friendly service.
The driver was very friendly.
I has specifically requested a van for just my party of 6 when booking and was told that would be the case. We ended up on a larger bus and picked up another family on the way. It was fine as the bus was large and nobody was crowded together. On the return trip we did have a private van for just our party. The overall experience was very good.
This never showed
On time
On time
Driver spent the whole drive texting and playing with his phone while driving 60 - 70 mph
Unable to locate the shuttle and had to take other transportation
Unable to locate pickup spot
Terrible driver was rude
Nada
Driver
Good
On time
Awful, arrived more than an hour late.
I booked a one way trip, and both rides of the shuttle we waited over an hour from our scheduled time to leave which complicated some of our other travel plans.
They never showed up and stopped answering the phone.
I spoke with them several times by phone and email while arranging the ride the day before and morning of and it was all very unprofessional. Then once I arrive at MCO I had no details on where to get picked up and no one would answer the phone or respond to my calls. The shuttle never showed up and I had to find another ride.
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