While service TRIED to be accommodating about date for pick up, I called 5 times before I could get through to anyone to try to cancel or reschedule my service. Then, I paid for extra car seat and it wasn’t brought to the pick up
Person answering phone YELLED at me and actually argued with me when I said the car seat wasn’t provided. I also did not appreciate the fact that he was so rude, would not accept any fault and maybe just state that he could not provide the service I needed despite my accidental date placement. I will NEVER use this service again and I will be posting this review, because you do not provide 24/7 customer service
The transport never came . They start answering my calls and I understood the driver picked up other people. The guy on the phone, who was more stressed than I told me that he will fix it and call me back in 2 minutes, after 5 minutes I call and call and call an noone answers. After 40 minutes I gave up, I call an uber for the third of the price, the result I lost my fly and arrived home 6 hrs later in Christmas Eve.
I wrote asking apologizes and money back, no answer received yet...
I will never recommend this service
Is this helpful?1
Anonymous User
25 December 2021
Excellent.
Anonymous User
24 December 2021
No one showed up, left me scrabbling for a ride at 4am Never again!!
I dependable
Anonymous User
23 December 2021
Car service was excellent.
Car, Driver, EVERYTHING!!!
Nothing!!
Anonymous User
15 December 2021
Fine
Anonymous User
30 November 2021
Although a little late, driver and car was excellent
Pleasant driver
N/a
Anonymous User
29 November 2021
Our driver Paul was the best.
Anonymous User
15 November 2021
Prompt and excellent service!
Our driver was personable and very pleasant. Thank you for making pick up and drop off easy and reliable!
Anonymous User
29 October 2021
The Driver made it all worth it!!
Fast pleasant courteous service by the office and driver.
Average scores:
63 reviews
Write a review63 reviews sorted by:
While service TRIED to be accommodating about date for pick up, I called 5 times before I could get through to anyone to try to cancel or reschedule my service. Then, I paid for extra car seat and it wasn’t brought to the pick up
Person answering phone YELLED at me and actually argued with me when I said the car seat wasn’t provided. I also did not appreciate the fact that he was so rude, would not accept any fault and maybe just state that he could not provide the service I needed despite my accidental date placement. I will NEVER use this service again and I will be posting this review, because you do not provide 24/7 customer service
The worst. I lost my flight
Nothing
The transport never came . They start answering my calls and I understood the driver picked up other people. The guy on the phone, who was more stressed than I told me that he will fix it and call me back in 2 minutes, after 5 minutes I call and call and call an noone answers. After 40 minutes I gave up, I call an uber for the third of the price, the result I lost my fly and arrived home 6 hrs later in Christmas Eve. I wrote asking apologizes and money back, no answer received yet... I will never recommend this service
Excellent.
No one showed up, left me scrabbling for a ride at 4am Never again!!
I dependable
Car service was excellent.
Car, Driver, EVERYTHING!!!
Nothing!!
Fine
Although a little late, driver and car was excellent
Pleasant driver
N/a
Our driver Paul was the best.
Prompt and excellent service!
Our driver was personable and very pleasant. Thank you for making pick up and drop off easy and reliable!
The Driver made it all worth it!!
Fast pleasant courteous service by the office and driver.
It was all great service
Great service
The driver called and was very helpful
N/A
Our driver Paul was prompt, courteous and made our trio extremely comfortable.
How friendly our driver Paul was
Nothing
He was courteous, on time and kept in contact.
Car was clean and pleasant.
81 dollars for 3 miles
Driver was friendly
He drove us around the hotel area to show us all the activities available for us to do during our stay.
Nothing
My drivers were great and professional.
Excellent!
Great although I didn't get the car I selected.
The driver was very professional, courteous and kind. He even gave us some tips on places to eat.
Wanted an suv, got a van.
Great communication and speedy trip
Driver communicated well so we could locate the cat easily
The car did have an odor. The air fresheners didn't make the odor better.
Driver very courteous
Driver
Excellent experience. Prompt and professional service.
Experienced and skilled driver.
Air freshener smell was too strong.
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