We we’re held up by customs and our driver waited for us way beyond out allotted time. He was a god send and we so appreciate him waiting for us.
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Anonymous User
20 October 2021
Great! On time, plenty of room and great value!!
Anonymous User
29 September 2021
The experience was great and our drivers were awesome!
Our drivers were very helpful and worked hard to get us loaded up and to the port. I messed up the day for the ride back to Orlando but SmoothRide scrambled a driver and vehicle to come out and pick us up and take us back to Orlando. Thank you again for being there for my party! You went above and beyond for us!
Could have been cheaper for only 8 min ride ($40) But for Orlando guess cant be surprised.
Van was very clean and big. They both were on time (there and back)
First man we had first was very rude when I asked for him to check the Amtrak website to see if we would be arriving on time due to us having poor service on the train. He said he didnt have time to look and he wasnt going to be waiting all day. Then when I told him I asked the attendant and they said on time he said he would go early. Well if you are so busy how could you go to Amtrak early? I have screen shots of the convo with him. Then when we asked if we are good and if everything was paid even his tip he said that it wasnt so we gave him an extra $20 for tip. Then I find out from 2nd man that everything was paid and that they get everything before we even got picked up. So tell the first guy thanks for ripping us off. 2nd guy, was nice but quiet, ride went smoothly besides him hitting someone's mirror of their car and basically did a hit and run.
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Anonymous User
24 August 2021
Very nice driver who was on time and met our needs
Average scores:
36 reviews
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We we’re held up by customs and our driver waited for us way beyond out allotted time. He was a god send and we so appreciate him waiting for us.
Great! On time, plenty of room and great value!!
The experience was great and our drivers were awesome!
Our drivers were very helpful and worked hard to get us loaded up and to the port. I messed up the day for the ride back to Orlando but SmoothRide scrambled a driver and vehicle to come out and pick us up and take us back to Orlando. Thank you again for being there for my party! You went above and beyond for us!
Nothing, it was all great!
Great
Great
Nothing
Could have been cheaper for only 8 min ride ($40) But for Orlando guess cant be surprised.
Van was very clean and big. They both were on time (there and back)
First man we had first was very rude when I asked for him to check the Amtrak website to see if we would be arriving on time due to us having poor service on the train. He said he didnt have time to look and he wasnt going to be waiting all day. Then when I told him I asked the attendant and they said on time he said he would go early. Well if you are so busy how could you go to Amtrak early? I have screen shots of the convo with him. Then when we asked if we are good and if everything was paid even his tip he said that it wasnt so we gave him an extra $20 for tip. Then I find out from 2nd man that everything was paid and that they get everything before we even got picked up. So tell the first guy thanks for ripping us off. 2nd guy, was nice but quiet, ride went smoothly besides him hitting someone's mirror of their car and basically did a hit and run.
Very nice driver who was on time and met our needs
Punctual and respectful
Nothing
Everything was awesome arrived on time and I was very happy with service and driver
No complaints
Efficient and on time
The driver arrived early, drove safely, and got us where we needed to be. Nothing not to like
It really was a smooth ride!
Professional, personable and courteous. Great driver and highly recommend this shuttle service!
It was great
Always on time great with communication van was well clean definitely will use this transportation again
Great
Was always on-time friendly an very understanding
Smoothe ride.
Accommodated
It was great.
On time
Communication and instructions could be better.
Very reliable and great communication with pick ups!
Wonderful
Everything
Nothing
Driver was courteous and on time.
I needed a car seat and they had one available.
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