The customer service . The driver dropped us off at the wrong terminal and came back within 5 minutes to pick us up and drove us to the correct terminal. On our return trip. The driver waited patiently for the luggage to arrive. Great customer service.
My luggage was delayed 90 minutes in getting to Baggage Claim; my driver very kindly waited for me, which was much appreciated!
Nice, professional driver and very clean vehicle.
I have NO criticisms!
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Anonymous User
21 December 2022
Both drivers were polite, good drivers.
Everything went smoothly and we got to the airport with no problems. And home on the return. Both drivers kept in touch at all times.
The price is steep from what I had paid before about 3 years ago with another service. We were picked up in Florida by a service and my sister paid them at least one hundred dollars less.
Anonymous User
18 December 2022
Awesome ride and enjoyed conversation
Anonymous User
16 December 2022
Professional courteous demeanor.
Professional courteous demeanor. Clean. Pleasant ride driven at a comfortable pace
the driver reached out and communicated clearly making it very easy. In addition, he drove carefully and safely.
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Anonymous User
18 November 2022
Professional
Kindness of the driver
N/A
Anonymous User
18 November 2022
Very professional
The Driver was friendly and I enjoyed hiscompany
Everything was fine.
Anonymous User
08 November 2022
Very prompt and professional
Did not have to wait for service
Had flight delay but that was not their issue and had to pivot with level of transportation from Sprinter for my entire family to two SUV's but they were exact in getting us even with the delay -so honestly everything was A+
Anonymous User
27 October 2022
Going to the airport was fine, coming back the driver did not show up
Ride to the airport
Having to wait for the driver who did not show and being sent home by Uber 2 hours later. Having to walk, with the company's escort, from south to North Terminal and then back to South terminal. Waiting for the ride home at the lowest level of the airport, and inhaling all of the the vehicle fumes with my sick husband in the wheelchair , for an hour, while the company escort was on the phone trying to find us a ride which unbeknown to us was Uber. Afterwards no explanations from the AAA Transport, no apology.. by signing up with this company this is what we got. .. instead of luxurious timely ride home which we were promised and prepaid for.
Average scores:
110 reviews
Write a review110 reviews sorted by:
Excellent
The customer service . The driver dropped us off at the wrong terminal and came back within 5 minutes to pick us up and drove us to the correct terminal. On our return trip. The driver waited patiently for the luggage to arrive. Great customer service.
Everything was perfect
My luggage was delayed 90 minutes in getting to Baggage Claim; my driver very kindly waited for me, which was much appreciated!
Nice, professional driver and very clean vehicle.
I have NO criticisms!
Both drivers were polite, good drivers.
Everything went smoothly and we got to the airport with no problems. And home on the return. Both drivers kept in touch at all times.
The price is steep from what I had paid before about 3 years ago with another service. We were picked up in Florida by a service and my sister paid them at least one hundred dollars less.
Awesome ride and enjoyed conversation
Professional courteous demeanor.
Professional courteous demeanor. Clean. Pleasant ride driven at a comfortable pace
Driver communicated well and arrived early.
Great Service
Great!
The professionalism
Everything was great
It was an amazing experience.
The driver was the best.
Everything was great.
Excellent!
Everything went according to schedule! Communication was excellent!
Smooth Ride
Customer Service Excellent
the driver reached out and communicated clearly making it very easy. In addition, he drove carefully and safely.
Professional
Kindness of the driver
N/A
Very professional
The Driver was friendly and I enjoyed hiscompany
Everything was fine.
Very prompt and professional
Did not have to wait for service
Had flight delay but that was not their issue and had to pivot with level of transportation from Sprinter for my entire family to two SUV's but they were exact in getting us even with the delay -so honestly everything was A+
Going to the airport was fine, coming back the driver did not show up
Ride to the airport
Having to wait for the driver who did not show and being sent home by Uber 2 hours later. Having to walk, with the company's escort, from south to North Terminal and then back to South terminal. Waiting for the ride home at the lowest level of the airport, and inhaling all of the the vehicle fumes with my sick husband in the wheelchair , for an hour, while the company escort was on the phone trying to find us a ride which unbeknown to us was Uber. Afterwards no explanations from the AAA Transport, no apology.. by signing up with this company this is what we got. .. instead of luxurious timely ride home which we were promised and prepaid for.
Michael is the best. Great human!
On time, friendly, just overall great experience.
Nothing
prompt arrival, cordial, excellent driver
Great experience!
The car and driver.
Nothing
I use AAA Classic Transportation frequently. They are extremely reliable and professoinal.
I like that I don't have to stress about whether my ride will arrive on time. The drivers are always early, and I know that I can count them.
Honestly, I don't have anything negative to say!
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