Logan Airport Cabs | Logan Airport Taxi Service

Last Updated: 01 Jul 2022
Hits: 1901
62.41%
Ranked #9 of 1832 companies in

Average scores:

Drivers rating:
 
(6.21/10)
Cars rating:
 
(5.99/10)
Value for money:
 
(5.44/10)

162 reviews

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162 reviews sorted by:

Anonymous User
  07 November 2023

Arrived early and drove very well.

Anonymous User
  31 October 2023

Seriously?

She showed up late, asked where the gas station was and drove 90 miles per hour and scared the hell out of me. I will never go with this organization again

Anonymous User
  30 October 2023

They provided excellent service. The driver was extremely respectful, conscientious and helpful.

Anonymous User
  29 October 2023

It got me there

Paid for a meet and greet I didn't get, driver was texting and driving at multiple points.

Anonymous User
  28 October 2023

Service not provided . Need the reimbursement of paid $67 dollars to my credit card . There was nobody there to pick us up

Anonymous User
  26 October 2023

Easy

Anonymous User
  25 October 2023

Very frightening

Driver was 45 minutes late, weaved in and out of traffic, drove well over the speed limit, cut off other drivers, stopped in the middle of traffic in the tunnel to the airport and failed to take the correct exit for the airport hotel.

Anonymous User
  25 October 2023

The driver arrived late

The driver arrived late by 10 minutes and I couldn't reach the helpdesk number.

Anonymous User
  25 October 2023

On time and safe

Anonymous User
  24 October 2023

Terrible experience driver should not be on the road

The driver was late. The driver had crap in the trunk and almost couldn’t fit all luggage. The driver was not following navigation directions made many wrong turns and missed exits. The driver stopped the car on the highway, went in reverse, to exit. The exit was in the wrong direction and had to turn around. We finally used our phones to navigate and The driver still kept trying to take wrong exits. The driver almost passed our terminal at airport and we had to yell at Him to stop.

Anonymous User
  24 October 2023

Great experience

Nothing

Anonymous User
  23 October 2023

Experience was fine however the drivers were both significantly late picking us up for the ride to and from the airport.

That they were both late on picking up.

Anonymous User
  17 October 2023

Thank God for getting me through traffic to the busiest place in Boston!

Boston is such a scenic city, and with the drive only taking 14 minutes I wish I could have seen more. That’s not your problem. Otherwise you folks are great!

Anonymous User
  05 October 2023

I was expecting a beautiful, clean vehicle to pick me up for the money I paid for this taxi service. Instead, I was picked up in a beat up old smelly car with a driver who could barely speak English and did not even know which job company he worked for because there was another name on his car. I am very disappointed with this taxi service, and I will not be using them again in the future.

Anonymous User
  04 October 2023

Leon was a great driver, polite and freindly.

Anonymous User
  30 September 2023

Driver never showed and company did not refund my money.

Everything.

Anonymous User
  29 September 2023

We got to the hotel alive!

We were suppose to have a meet and greet, that did not happen! It took an hour to get from the airport to our hotel. Our driver was nice, but the car was in poor shape.

Anonymous User
  26 September 2023

Pick up on 9/22 was terrible, driver got lost, trip took too long. Both trips, cars were filthy. Won’t recommend your company.

Communication was terrible. Driver and dispatcher’s accents and English comprehension was difficult.

Anonymous User
  21 September 2023

Most terrible drive ever

First, we needed to wait driver 20 minutes after agreed pick up time and that cause delays for our meeting. Car itself (Cab nr 91) was extremely dirty and there were missing parts also inside. All warning lights were blinking in cockpit. Car stink was awful, and I needed to have window open that we could survive there. Interesting is also that even I provided full address, driver did not have any idea where to ride in Chelmsford, we needed to help him to right address. Best part is still that our prepaid taxi never arrived to pick us up to airport. We were there 15 minutes prior and we left with another taxi after 30 minutes agreed time. We needed to run to our flight and almost missed that. This is not acceptable.

Anonymous User
  19 September 2023

Awful, they said they were three minutes out for 35 min and then never showed up and quit taking my calls!

Tell me when you are 10 minutes late that you are never coming versus continuing to tell me you are almost there! Our luggage and ourselves were soaked waiting out by the road and we almost missed our flight!

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