The driver was early and was already waiting for us when we came outside. I ordered an economy sedan and the vehicle that was there was much larger, but I was not charged for the larger vehicle. We were able to get right to the airport and not worry about time!
Not having to wait in lines or stopping at other hotels to drop off other people.
They did not meet me in baggage claim with a sign like the website advertised. I had to go outside and search for them amongst all the other cars. On the way back to the air port the driver did not have any car seats for my 3 and 5 year olds even though I requested them.
Billed for a 4 door sedan. Driver showed up in his personal minivan. He never went inside to meet my wife. He couldn't! His personal vehicle wasn't authorized for commercial use.
I made it to the airport in time because I had allotted extra time for errors.
Not on time, called the company’. Claimed dispatch didn’t send the information, got hung up on while “looking for my reservation “. Called them back, “10 minutes” he, the driver will be there in 10 minutes. A little longer than 10 minutes past, the drive shows up in a car, we rented a van for 7 people and 7 pieces of luggage. The van was on property and we waited again for another 10 minutes, got loaded, and we’re on our way. The van/bus surged like it had air filter issues and I just hoped we made it on time. We made it and the driver acted like I hadn’t paid. I had online and added gratuity on the front end too.
Alex was on time and courteous. Tracked our flight appropriately.
Anonymous User
29 November 2020
Very good!!!
The professional service
Nothing
Anonymous User
22 November 2020
Courteous and professional
The ease of being picked up at the airport and transported to my destination.
Nothing.
Anonymous User
20 September 2020
This was an awful experience.
Nothing
We paid $144.00 and were told I would be picked up at the airport with a nice SUV like a Suburban. The person arrived in an old, smelly van and I was terrified I would not arrive in one piece. It felt like it was falling apart and I could feel every bump in the road. It was absolutely terrible.
Anonymous User
24 July 2020
Positive experience in every way- Vinny very helpful - on time, professional, great with kids.
We had a very early flight time and not having to return a rental was efficient and saved time. Worth the money!!
Average scores:
179 reviews
Write a review179 reviews sorted by:
Very pleased with this company and the staff!
The driver was early and was already waiting for us when we came outside. I ordered an economy sedan and the vehicle that was there was much larger, but I was not charged for the larger vehicle. We were able to get right to the airport and not worry about time!
N/A
Good experience for the money
Not having to wait in lines or stopping at other hotels to drop off other people.
They did not meet me in baggage claim with a sign like the website advertised. I had to go outside and search for them amongst all the other cars. On the way back to the air port the driver did not have any car seats for my 3 and 5 year olds even though I requested them.
Terrible! Would never use you again.
Not much...
Billed for a 4 door sedan. Driver showed up in his personal minivan. He never went inside to meet my wife. He couldn't! His personal vehicle wasn't authorized for commercial use.
the driver wer so polite and helpful
service
safe and comfy ride
comfy ride
Great experience and would book again!
Driver was on time, very nice. Car was cool and clean.
N/a
On time, clean, nice driver, amazing.
Everything
Everything was perfect
Great experience, would definitely use them again!!
Excellent experience with booking, arrival and return.
Very friendly and efficient. Fast service.
I liked it 100%
Excellent service
On time and clean spacious cars
Nothing
Alex was on time and courteous. Tracked our flight appropriately.
Very good service
Very nice driver and prompt.
Cost is on the high side
Not dependable or timely
I made it to the airport in time because I had allotted extra time for errors.
Not on time, called the company’. Claimed dispatch didn’t send the information, got hung up on while “looking for my reservation “. Called them back, “10 minutes” he, the driver will be there in 10 minutes. A little longer than 10 minutes past, the drive shows up in a car, we rented a van for 7 people and 7 pieces of luggage. The van was on property and we waited again for another 10 minutes, got loaded, and we’re on our way. The van/bus surged like it had air filter issues and I just hoped we made it on time. We made it and the driver acted like I hadn’t paid. I had online and added gratuity on the front end too.
Great customer service and overall experience!
Nice driver perfect vehicle for my family
Alex was on time and courteous. Tracked our flight appropriately.
Very good!!!
The professional service
Nothing
Courteous and professional
The ease of being picked up at the airport and transported to my destination.
Nothing.
This was an awful experience.
Nothing
We paid $144.00 and were told I would be picked up at the airport with a nice SUV like a Suburban. The person arrived in an old, smelly van and I was terrified I would not arrive in one piece. It felt like it was falling apart and I could feel every bump in the road. It was absolutely terrible.
Positive experience in every way- Vinny very helpful - on time, professional, great with kids.
We had a very early flight time and not having to return a rental was efficient and saved time. Worth the money!!
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