Airline Limousine Service

Airline Limousine Service

Atlanta, GA, United States
Last Updated: 09 Sep 2022
Hits: 1532
Visitor Photos (1)
83.05%
Ranked #22 of 53 companies in Atlanta, GA

Average scores:

Drivers rating:
 
(8.13/10)
Cars rating:
 
(8.53/10)
Value for money:
 
(7.82/10)

76 reviews

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76 reviews sorted by:

Anonymous User
  02 December 2022

Not at all what I expected based on my many experiences with using high-end car services. We will not be using again.

The driver side front window has a defective seal. The sound of wind whistling was unbearable. The car itself was not well maintained. The driver sped and navigated traffic jerkily. An unpleasant ride overall; we actually felt unsafe a few times.

Anonymous User
  25 November 2022

Driver did not show up. Young child was stuck at the airport for over an hour.

Anonymous User
  20 November 2022

Never showed . Flight was delayed 2 hours. Called when we landed. The dispatcher said they checked and our flight did not exist. He said driver called me. I said, we were in the air and cannot get callls while in flight. I checked and had no missed calls.

Poor service for flight that was delayed. They said it was my fault and will not get refund

Anonymous User
  01 November 2022

On time and nice ride

He could not find my cell phone number

Anonymous User
  28 October 2022

On time and nice

Anonymous User
  25 October 2022

Both Drivers were kind and friendly

Anonymous User
  18 October 2022

It was such a relief to have a wonderful car waiting for me.

The communication between the driver & office personnel. I keep in touch with the office about the 3 hour delay. They said they were following the airline and it’s delay, so as to let the Driver know of my 3 hour delay from Chicago. I almost lost it when I received a text telling me that the driver went home & that he would not get back to pick me up. I contacted the office & they sent Gerard for the rescue. It turned out to be a fabulous time for me.

1 review
20.02 miles travelled
  10 October 2022

Driver was proactive in communication, arrived early and transported us safely.

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Anonymous User
  09 October 2022

Driver arrived at 4:40am for a 6:30am pickup then told me I had changed the time only to find out they had mixed up customers and changed my time by mistake so I rushed to get ready but he left and I then had to wait on him.

No one seems to really know what's going on, the "office" management side of reservations and assigning drivers is ridiculous!!!

Anonymous User
  24 September 2022

Horrible!

The to-the-airport driver was late and when I called, he was rude as he said he was on the phone. Plus, he was sitting at the wrong address next door. The service was supposed to monitor the flight; it was about 30 minutes late landing and the service did not take that into account. I texted and called to let them know I was at the designated place outside waiting (within the 30-minute period), but communication was horrible. I received a voicemail, about 10 minutes after landing, stating that the job was complete and there was no refund. The driver left the airport BEFORE the required 30-minute wait-time (which I did not know about). There was no way of knowing which car was for me. Finally, after the driver returned, he was insulting in trying to tell me "how limo service works." At that point I said nothing else for the duration of the ride. The driver was talking on his phone with personal conversations for most of the drive. It is obvious to me that communication within the business is also lacking as the driver thought there were two customers. Both drivers were argumentative and only hear themselves talk.

Anonymous User
  21 September 2022

Awful

Unorganized, poor communication, rude driver, 30 minutes late.

1 review
42.48 miles travelled
  20 September 2022

Excellent! Mr. Goodnews is a professional, courteous and safe driver.

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1 review
0.00 miles travelled
  28 July 2022

They're very helpful. The driver assisted me until I entered my limo.

I did not get a bottle of water.

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1 review
45.26 miles travelled
  28 July 2022

Great service. I highly recommend them to anyone.

Nothing.

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Anonymous User
  15 July 2022

Very positive experience, will use for future rides.

Anonymous User
  05 July 2022

Excellent experience with both drivers, to and from the airport.

Anonymous User
  05 July 2022

Excellent experience with both drivers, to and from the airport.

1 review
10.72 miles travelled
  05 July 2022

Great service

nothing

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1 review
14.31 miles travelled
  11 June 2021

Driver good. Office personnel not so much

Flight late. Office cancelled the call saying they had fulfilled their obligation. I talked to driver. Convinced him to wait for flight (it was difficult) rude messages from office throughout ordeal. I would like an AIRLINE transport system accommodated delays more. They don’t. Won’t be using them again.

Is this helpful? 1
1 review
38.79 miles travelled
  01 June 2021

ABSOLUTELY HORRIBLE.

Where to start? First of all, the driver was an hour late. When I called to try to get an ETA, he would just say he was on his way. After an hour when he finally showed up, upon getting in the car, the driver told me he didn't know the address of my destination because he wasn't actually through the company I hired, the driver I had hired had called him because he was unable to make it to the airport to pick me up. And if that wasn't bad enough, it was an incredibly uncomfortable ride, with the driver speeding up and slamming on his breaks the entire way there. Needless to say, I felt incredibly unsafe throughout the ride, not to mention was an hour late to the meeting I had at my destination. DO NOT use this company.

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Results 1 - 20 of 76

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