Book a taxi online with us and take the stress out of your trip to London, our unrivalled taxi service is designed to make your visit hassle free. With iconic vehicles and knowledgable drivers, we will ensure your journey to and from London City Airport, any other London Airport, or even just in and around London for business meetings is comfortable, efficient and cost effective.
Luggage space could be better
The driver was a great guy, polite and professional.
luggage space too small, had to sit with all the luggage by our feet in front, as the driver already had his personal stuff in the trunk.
Great service, good driver
The order of my status continued to stay on 'waiting' after 3 hours , so I got a bit nervous (I needed to catch an early flight). I emailed the company and they responded within 15 minutes. Everything was arranged within 10 minutes. The cab arrived 10 minutes early (great!) and I had a very polite, friendly and helpfull driver. Next time I am in London, I would definitely use this service again.
Excellent, problem free.
Driver was very pleasant and helpful
Constant clicking of door locks on and off got quite irritating after a few minutes
Very nice driver, clean car, very reliable and fast - overall a great and comfortable service
I've done the trip from Heathrow to City Airport about 2 dozen times over the years and Tom was by far the best driver I've had.
A driver who knew the city well enough to not get too snarled in the unavoidable traffic.
The traffic, but I can't blame you for that now can I?
True to the proud tradition of London taxi drivers!
I made a last minute schedule change, moving the time of our pickup up one hour. City Airport Cabs accommodated the change with a smile, and our driver Colin could not have been more friendly, This is a service with class (and very reasonable rates)!
Company representative reply
Thanks Joseph, Colin is real character and one of our most highly rated drivers, we are happy he looked after you.
excellent, efficient and gracious!
Driver was on time and super courteous. Made us feel very comfortable despite the London heat!
Thank you Joseph for you kind words, we are glad Gerry looked after you :)
Thank you for your comments Omar, glad you enjoyed our service, we look forward to taking you back to the airport.
Was nice when we got picked up to go home was awful when were left stranded due to customs was running slow
We were left with no ride and a pile of luggage. Driver arrived right as plane did and did not wait due to customs was slow and left us stranded. Had to pay 220 pounds to get to hotel in black cab. Never received refund.
As we said in our email discussion after your booking, we apologise for any inconvenience caused but our driver did not leave you stranded. He waited for 1 hour and 35 minutes after the flight arrival time which is 50 minutes over and above the included 45 minutes waiting time. He tried several times to contact you as did our office but did not get any response and therefore was entitled to leave the pick up as drivers cannot wait indefinitely.
As we did not hear from you we can only assume that you were satisfied with the service we provided on your return journey to the airport a few days later.
Everything as expected
Polite driver, nice car
Thank you Ulrik
Fantastic experience for my first trip to London
Our driver was outstanding; prompt, polite, helpful, informative, entertaining.
Very kind of you to say such nice things Retta, we are pleased you enjoyed our service.