Exceptionally prompt and reliable professional service
From the moment we booked online, the customer service was brilliant. Our flights were changed but this was no problem for the taxi service, who amended our booking with no issue. Our taxi to the airport arrived slightly earlier than expected which was fantastic, as we were worried that we would not arrive on time. Similarly our flights on the way back were delayed by a few hours however the taxi driver was still there ready to pick us up. He rang to check we were ok and reassure us that he would be there waiting. Both times the drivers even helped with luggage which with young children was a real blessing. Both times the Taxes were really clean and the driver's were professional and engaging. Thank you for such an exceptional service. We will not hesitate to recommend and this company and will definitely them again in the future.
Everything was fantastic.
Exceptionally professional and prompt reliable service!
From the moment we booked online, the customer service was brilliant. Our flights were changed but this was no problem for ManchesterAirportTaxi.com who altered the booking with no delay or issues. Our taxi journey to the airport was slightly early than expected, which was fantastic as we were worried about the taxi not reaching on time. Similarly on the way back, our flight was delayed for a few hours, but the taxi driver was there waiting. He rang to check we were OK and reassured us he would be waiting outside. Both times the drivers even helped with the luggage, which with young children was a greatful blessing. The drivers were professional and engaging, which helped us feel at ease and fully supported. Thanks for such an exceptional service. We will not hesitate to recommend you and use this service again in the future.
Everything was brilliant from start to finish.
Used to pick up family
Patient driver waited for them at arrivals. Great service throughout and easy to book
Driver was waiting for me even though I had arrived earlier than expected. Driver was so professional and friendly. Appreciated the supple of water and hand sanitizer too. Super service will be booking again.
Everything was good and the booking was not complicated . I can recommend these company.
The driver was very friendly and very helpful . He helped us to cross the road to the hotel with all our luggage. Thanks a lot for it again. We would booked theses company sure again, when we need a pick up etc .
I prefer the pick up in the terminal and not outside because the problem was when you do not know the airport and you have two exits ways to find the driver. It was a little bit confused.
Out fine but meet & greet poor
out good size vehicle, early to pick up and driver sociable
meet & greet failed to track flight number so had to wait 40 mins for cab to arrive. Rang Customer service 5 times to say we had arrived and were waiting but phone never answered.
I would ask the driver to track my flight next time and be waiting
The driver was nice (although drove round corners like a lunatic) in helping me find a tricky address. It was an ok experience.
The driver did not track the flight and was not there with the sign waiting for me that I had paid extra for. He then complained that Terminal 3 was a pain and a long walk to get to the car park? Was ok in the end , but not as professional as I had hoped for.
Driver late, he didn’t know where going
He was late, we paid for collection at arrivals , he got lost to destination , dropped person off late at night in wrong place.
Prompt, efficient service
Polite, friendly driver. Quality car
Ok driver not helpful
Good and comfy
Driver used phone while driving
No communication at all
I booked the airport shuttle service before and was always very happy with everything.
This time I had to cancel/ postpone my booking because I waited on a passport to arrive. I called and sent three emails but didn’t get any reply. The email arrived apparently, because no one came to pick us up at 4:45am. I checked
That’s not how I want to be treated as a customer.
Slightly disappointed now.
Friendly and efficient service
Everything worked well and I will be happy to use this company again.
Very comfortable and the driver was very kind and caring.
The vehicle was excellent and comfortable.
Very polite driver
Great car and safe ride
Straight forward and no problem especially after travelling.
The driver was awesome and helpful, I don't know his name, please say a big thank you from me
Easy and seamless
Driver was super helpful
Uber would have been cheaper but I wasn’t able to prebook on the day
Driver was waiting right in front of arrivals, he was very helpful and reassuring in the current difficult situation due to Covid-19
A great experience
Driver was very friendly and competent.