When requesting a cab online, I entered an incorrect phone number. The driver tried to reach me repeatedly then arrived at the house 20 minutes early to clarify my reservation and to ensure that I made it to the airport on time. I so appreciated his care and concern.
The vehicle was meticulously clean. The driver very attentive to my every comfort from temperature to my choice of music.
There was nothing to dislike.
Anonymous User
13 May 2018
Seamless trip to the airport & wonderful chat on the way.
Pickup was on time, actually a few minutes early. Our driver then helped us with our bags, ensured that we were comfortable, even asked what kind of music we wanted to listen to on the way. He was very friendly too!
Isaac made traveling to Logan seem easy, despite the snow!
Easy to book. Sent written confirmation and reminder. Flexible when I asked to leave earlier because of snowstorm. Able to easily switch pick-up date from airport when our plane didn’t get in on the scheduled date. Driver waiting for us right outside of baggage pickup. Great experience! Will recommend on Facebook to friends.
Average scores:
43 reviews
Write a review43 reviews sorted by:
Fantastic
Everything
Nothing
Friendly, reliable, and comfortable.
Punctuality and friendliness.
None.
Fantastic service!
When requesting a cab online, I entered an incorrect phone number. The driver tried to reach me repeatedly then arrived at the house 20 minutes early to clarify my reservation and to ensure that I made it to the airport on time. I so appreciated his care and concern. The vehicle was meticulously clean. The driver very attentive to my every comfort from temperature to my choice of music.
There was nothing to dislike.
Seamless trip to the airport & wonderful chat on the way.
Comfortable and direct
Both drivers to and from the airport were gracious and helpful. We would recommend this service any time.
Safe
The driver drove safely by adhering to the speed limit.
Not applicable
Comfortable and reliable
Punctuality and friendliness
Operator was a real professional.
Conversation
Nothing Everything went smoothly.
On Time,Perfect Gentleman,Clean Transportation.
The phone call ahead saying the driver was in route.
Interesting and polite driver.
Very nice driver, always willing to help with our child being comfortable
Driver came on time,great company
Driver was on time Car was clean
None
Very accommodating
Our flight was delayed 3+ hours and they were able to find us another driver on new years eve.
nothing
Our driver, Issac, was excellent
Pickup was on time, actually a few minutes early. Our driver then helped us with our bags, ensured that we were comfortable, even asked what kind of music we wanted to listen to on the way. He was very friendly too!
Nothing.
Everything went perfectly smooth.
Driver and customer service were tops!
Great customer service.
Driver was very friendly. They were very helpful when we had to change our plans at the last minute. We will use them again in the future.
The online system for reserving a ride is a little awkward to use on a smartphone.
Isaac made traveling to Logan seem easy, despite the snow!
Easy to book. Sent written confirmation and reminder. Flexible when I asked to leave earlier because of snowstorm. Able to easily switch pick-up date from airport when our plane didn’t get in on the scheduled date. Driver waiting for us right outside of baggage pickup. Great experience! Will recommend on Facebook to friends.
There was nothing not to like.
Although Uber was less expensive, you were an expert driver and more like family. Respect.
The service was great, driver was on time and very professional.
They had a really good car sit for my grandson.
There was nothing to dislike.
Driver did not show up and emergency contact on app told me he wasn't late because it was 1am (it was 4am in Boston!)
A late driver to a scheduled 4am trip to the airport. A rude emergency contact person. I called an Uber instead. He was there in 5 mins.
Have you used Boston Airport.Taxi | Boston Airport Taxi & Car Service? Share your experience!