On time, efficient
Keeping to our itinerary and accommodating our flight changes
Driver was on time.
Driver did not offer to help bring our luggage from the house to the van.
the simplicity of door to door drop-off
Friendly, efficient and I felt very safe.
the company is dishonest . i paid for mid size car costs me 90 dollars then came a van . the booking for van is at most 28 dollars . so they should refund me 33 dollars since i have two passenger (28x2) . but the boss only refund me 15 dollars . totally dishonest
Exceptional service catered to required times
Easy to find driver, friendly helpful service, on time and fast efficient delivery to destinations
It would be useful to receive a booking confirmation email with times booked
Will recommend AIRLINK SHUTTLE any time, and definitely use them again.
Spacious clean vehicle and on time for pick up.
The driver was very polite & I felt confident with his driving ability.
Excellent, on time and friendly...
The driver was lovely, but had to walk quite a way to the vehicle and was not offered help with my bag.
Driver very personable
car was average, and was very costly
The driver was very polite and professional.
The customer service experience.
Off you go and job done.
No unexpected things
Not something I can think of...
Friendly, efficient and professional
They responded to our communication and extremely polite.
On time pick up, fast journey, easy drop off
Easy to arrange on line, prompt replies, even car seats were available. On time pick up and fast journey and easy drop off.
Baggage and 5 passengers just fit the smaller van.
Did not turn up for a service that was already paid for. Did not try to Contact us or organise alternative travel and was just told to catch a cab.
Punctual and polite driver
Driver was very polite and arrived bang on time which was great. Also liked the electronic display board used as that is great for saving paper.
Van had a slight unpleasant smell like old food. Price was double that of a competitors (who I had a previous booking with)
It was okay
We had to stop and put air in the tyre and then he tried to change our pick up time from the booked 11.30am to 11.15am to suit his schedule.
good, ecellent service
On time and direct
The driver's patience (once of the flights was late) and professionalism.