We had a great experience with the service.
Angie was great.
On time pickup and courteous driver.
The trip to the airport from Buckhead was fine, but we paid for round trip service and the driver never showed up. We waited at least 20 minutes and then took a taxi . I will never rely on them again.
Trip to airport
No show driver upon return
The professionalism of the driver
I ordered an SUV, paid for an SUV, and received a towncar. Bait and Switch.
The driver was quite nice and did a great job.
Being charged more money and given something less. Why can't you just give people what they pay for?
1. Extremely rude staff
2. Driver unaware of destination address despite the fact that it was provided at the time of booking
Car was clean and servicing was at the gate waiting upon our arrival
Very professional and on time
They cane and found me right outside the departure doors
Angela was extremely friendly and we had good conversation to and from the airport.
I was happy with the my experience.
Prompt and courteous
The professionalism and friendliness of the driver.
The driver did not show up at the appointed time. I had to call a cab. Very unprofessional. I was told the driver overslept.
The driver did not show up at the appointed time. I had to call a cab. Very unprofessional.
I take car services in New York City every week. I get a confirmation by email and by phone after placing the reservation. I get a confirmation when the driver is in route. I get a confirmation when the driver is waiting. There was not one word of communication with whoever was assigned to be my driver. Airport reservations are critical time frames to be honored. I am in Atlanta frequently and will never again attempt to use this service.
Driver was wonderful
On time and efficient
Clean car and comfortable
I didnt need that large of a car. Would have preferred smaller vehicle for less money
Easy, no issues, great experience.
Great communication, early arrival both segments, and great customer service.