Cocoa Beach Shuttle

Florida, United States
Last Updated: 01 Oct 2021
Hits: 12931
Visitor Photos (8)
70.44%
Ranked #2 of 6 companies in Florida

Average scores:

Drivers rating:
 
(8.10/10)
Cars rating:
 
(7.94/10)
Value for money:
 
(8.01/10)

1124 reviews

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1124 reviews sorted by:

Anonymous User
  24 June 2022

Disappointing

The service, follow-through, and communication were disappointing. The booking of the shuttle service was no problem. They provided prompt receipt of paid service and it detailed my trip perfectly. But when it came down to actually receiving the service, there was zero communication. When I ported from my cruise ship, I had to call them for information and they said they sent me a text. I did not receive a text. They said my driver would call me. I did not receive a call from my driver. So after some time, I called back and told them I have not received any communication and I still needed to be picked up to go to the airport from Port Canaveral. I asked them to repeat the cell number they had on file and they gave me the wrong number, although the confirmation receipt had everything correct. Then they said they had me for a 11am pick up when my confirmation receipt clearly states a 930am pick up. I had to call the driver on my own, who was picking up others from a different terminal, then he said he would swing by to get my party. They were 45 minutes late and were lucky that my flight was at noon, otherwise I would've missed my flight due to their inability to process my service correctly. When I got to the airport I emailed Port Canaveral Quick Shuttle and told them to have a supervisor contact me directly. To this day, I have not received a response nor did anybody call me to follow-up as requested. I will never book with Port Canaveral Quick Shuttle or refer them to any of my friends/family.

Anonymous User
  22 June 2022

Extremely convenient

Van coming from port to MCO after the cruise was very crowded and luggage packing took forever.

Anonymous User
  22 June 2022

He showed up early after speaking with me, was polite and courteous and a safe driver.

Nothing

Anonymous User
  21 June 2022

Old car owned by driver not company not suitable for guests

Car was dirty and driver said he had tried to call me but when you don't have US number it's not a recommended service as they have to call you re meeting place, they can't tell in advance?? Booked thru port canaveral quick shuttle not cocoa beach shuttle though

Anonymous User
  20 June 2022

I had to call to find out where I was supposed to be because I went to the wrong terminal

Not knowing which terminal to go to. That should of been in the email.

Anonymous User
  20 June 2022

Smooth experience with a friendly driver.

Nothing

Anonymous User
  20 June 2022

Quick, easy, fun

Nothing

1 review
65.40 miles travelled
  16 June 2022

Driver was friendly, efficient and on time.

N/A

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1 review
46.15 miles travelled
  15 June 2022

Great service

N/A

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1 review
46.51 miles travelled
  15 June 2022

Excellent Service!!!

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1 review
69.83 miles travelled
  13 June 2022

Wonderful driver and very efficient.

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1 review
66.52 miles travelled
  12 June 2022

We were notified prior to pick up from the company plus the driver info as well.

No complaints. We won’t hesitate to use this service again when we go on our next cruise.

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Anonymous User
  10 June 2022

Driver was very patient and friendly.

Anonymous User
  10 June 2022

It was very convenient

Nothing, but expected a shuttle bus not a minivan

Anonymous User
  09 June 2022

overall good

Hard to find where to go at the port so that we could get our shuttle.

Anonymous User
  08 June 2022

Speed and on time pick up and delivery.

Anonymous User
  07 June 2022

Awful. Car had no a/c and the routers were shot

We couldn't get a pick up at a hotel close by because the shuttle didn't stop there. We ended up with a private car because we were the only ones booked.

1 review
66.52 miles travelled
  07 June 2022

Great value and drivers!

No app

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Anonymous User
  07 June 2022

Quick and easy

Nothing. Worked perfectly

Anonymous User
  06 June 2022

Excellent communication and reliability

Nothing - would highly recommend

Results 21 - 40 of 1124

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