I was scheduled to be picked up at 945. The driver did not arrive until 1045. I had to call several times to see where they were. This travel was very stressful.
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Anonymous User
08 May 2019
Terrible
The bus broke down the day I was supposed to be picked up. I received a text not a call with the info. I called for a refund and was hung up on because I asked if I could speak to someone in an office. The driver answer the number when I called it. If I could give zero stars I would. You get what you pay for. Cheaper isn't always better
Anonymous User
07 May 2019
Great experience. The driver kept us informed of when and where he was going to pick us up.
Great communication and friendly driver.
Anonymous User
07 May 2019
Ok except hard to climb into vans backseat
Victor was very nice a great driver
Backseat
Anonymous User
06 May 2019
Booked days in advance, only to get off the plane and receive a text that they cancelled my pick-up. Still waiting on refund.
Anonymous User
06 May 2019
Great value for money and great services
Anonymous User
05 May 2019
Both drivers were very nice and professional
Both drivers were really nice and made us feel comfortable. (Victor for pick-up, didn't get the name of the drop-off driver).
Stopping multiple locations
Anonymous User
01 May 2019
Everything was great.
Anonymous User
30 April 2019
Polite, helpful, and on schedule
Price
Stopping for more passengers even tho I know that’s the program
Anonymous User
29 April 2019
They were late picking us up both times.
They were rude on the phone. They lied about the time to pick us up.
Kind of unorganized didn't know where to go or what shuttles were quick shuttle
Anonymous User
23 April 2019
We are very unhappy with this shuttle service
We made several attempts by phone and the online site in an attempt to cancel our reservation following the cancellation of our cruise ship, Oasis of the Sea. No response from company. We will never use this service again and have made sure our traveling family and friends won’t either. Poor customer service!
Average scores:
1615 reviews
Write a review1615 reviews sorted by:
Fast, convenient and affordable!
It was great for the price, but we had to keep going back to the airport to pick up.more people.
Late
The air conditioning
I was scheduled to be picked up at 945. The driver did not arrive until 1045. I had to call several times to see where they were. This travel was very stressful.
Terrible
The bus broke down the day I was supposed to be picked up. I received a text not a call with the info. I called for a refund and was hung up on because I asked if I could speak to someone in an office. The driver answer the number when I called it. If I could give zero stars I would. You get what you pay for. Cheaper isn't always better
Great experience. The driver kept us informed of when and where he was going to pick us up.
Great communication and friendly driver.
Ok except hard to climb into vans backseat
Victor was very nice a great driver
Backseat
Booked days in advance, only to get off the plane and receive a text that they cancelled my pick-up. Still waiting on refund.
Great value for money and great services
Both drivers were very nice and professional
Both drivers were really nice and made us feel comfortable. (Victor for pick-up, didn't get the name of the drop-off driver).
Stopping multiple locations
Everything was great.
Polite, helpful, and on schedule
Price
Stopping for more passengers even tho I know that’s the program
They were late picking us up both times.
They were rude on the phone. They lied about the time to pick us up.
Great
Smooth ride
Great vaule
The cost
Kind of unorganized didn't know where to go or what shuttles were quick shuttle
We are very unhappy with this shuttle service
We made several attempts by phone and the online site in an attempt to cancel our reservation following the cancellation of our cruise ship, Oasis of the Sea. No response from company. We will never use this service again and have made sure our traveling family and friends won’t either. Poor customer service!
The driver was very professional and friendly.
A little cramped but the driver was great.
They canceled my shuttle morning of ride!
Longest 50 mile ride of my life.
Driver was awesome.
A one hour trip took three hours
Showed up on time and were very professional.
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