Cocoa Beach Shuttle

Florida, United States
Last Updated: 01 Oct 2021
Hits: 12925
Visitor Photos (8)
70.44%
Ranked #2 of 6 companies in Florida

Average scores:

Drivers rating:
 
(8.10/10)
Cars rating:
 
(7.94/10)
Value for money:
 
(8.01/10)

1124 reviews

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1124 reviews sorted by:

1 review
46.15 miles travelled
  30 April 2022

Very prompt

There was nothing I didn’t like.

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Anonymous User
  27 April 2022

Driver was late, made me walk my wheelchair to the shuttle and then dropped us at weong airline

Bad service

1 review
46.15 miles travelled
  27 April 2022

Slow...no shuttle as depicted

The service was as depicted. The person hung up on me when I called from the airport to say that I had my luggage and was ready for pick up. When I called back, the person who answered denied it. Then, the person who hung up called back to apologize. She stated that she could not hear me because of the overhead announcement in the airport. So, why didn't she call me back or text me?? Poor customer service and uncaring staff abound. About 30 minutes later I got a call from a driver stating that he was almost in Orlando from the port. A man picked me up in a private automobile with no type of identification. I was leery so I took a picture of his license plates and sent it to my daughter. I must say that he did his best to be congenial and helpful, but my mood had soured. I didn't return on the shuttle or with any service offerred by this company. My daughter hired a car service and I had a pleasant trip back to the airport.

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Anonymous User
  26 April 2022

Positive experience. A little delay in picking us up

The delay

Anonymous User
  26 April 2022

Friendly and efficient

Better signage on vehicle

Anonymous User
  25 April 2022

On time, good communication, perfect!

1 review
65.40 miles travelled
  25 April 2022

Crowded

Driver rude and crowded like sardines

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Anonymous User
  25 April 2022

Very easy and perfect

Anonymous User
  24 April 2022

Took much longer than expected

The shuttle was 20 minutes later than my scheduled time. I was then on the shuttle for almost two hours.

Anonymous User
  24 April 2022

Courteous and friendly drivers

Anonymous User
  24 April 2022

Good communication - Our driver, Rudy, made sure we knew where to go and was right on time.

Anonymous User
  24 April 2022

Great!

Anonymous User
  23 April 2022

Used another service as driver was late and gave conflicting stories from number we called

Following text directions and waiting outside of hotel for 90 minutes without call from driver telling us status as we were told would happen. Called office number and got conflicting stories so we paid for an Uber. Did not like losing our money based on company issue.

Anonymous User
  23 April 2022

Very friendly driver and good communication!

Anonymous User
  21 April 2022

The driver was very communicative with texts and phone calls.

Anonymous User
  21 April 2022

We shuttled from an area hotel to cruise port.

Everything was great.

Anonymous User
  20 April 2022

Rudy was an excellent driver and very nice. Great Customer Service!!

N/A

Anonymous User
  20 April 2022

Easy experience - would do again for sure.

Anonymous User
  20 April 2022

Excellent service

Anonymous User
  19 April 2022

Con artists

How about that I cancelled the booking and they said they would refund me but then turned up anyway (I wasn't there, obviously, and then wouldn't answer my calls). Diabolical.

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