Lack of communication and having to change vehicles before arriving at our destination. Our driver was at the port when we got the call to make sure we were outside. We waited 15 minutes for him to call us and we had been standing in his sight the whole time. Then we went from Port Canaveral to Orlando airport to drop off other passengers. We then were taken to a parking lot, told to get into another van, with no explanation. Once in the second van, we were taken to Sanford airport. That driver never spoke to us.
Average scores:
1615 reviews
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Very good no problems
Clean van on time
Excellent service even a little early for pick up.
He text me when he arrived. We were just landing so it all worked out perfect.
Excellent!
Lack of communication.
Nice, clean vehicle
Lack of communication and having to change vehicles before arriving at our destination. Our driver was at the port when we got the call to make sure we were outside. We waited 15 minutes for him to call us and we had been standing in his sight the whole time. Then we went from Port Canaveral to Orlando airport to drop off other passengers. We then were taken to a parking lot, told to get into another van, with no explanation. Once in the second van, we were taken to Sanford airport. That driver never spoke to us.
Very reliable and satisfied.
Excellent Service and very personable.
Very helpful and prompt
Very quick to respond to flight and schedule changes,
Nothing
Experience was good
Picked up on time
Not a thing
Driver was excessively speeding and weaving in and out of cars going over 90 miles per hour! Never Again!
They were on time
Excessive speedo
Our driver was on time, and it was a pleasant ride.
our driver was pleasant, arrived on time and delivered us to our cruise quickly. 100% happy.
Good
The price
The pestering emails after the ride
Everything went well.
Prompt service.
Pretty kool no problems.
It was comfortable.
It's nothing I didn't like.
The drive was pleasant and comfortable
Good vehicle, good music
N/A
Excellent great driver very polite quick service
Great comfort friendly driver excellent pricing
Our reciept said we would be boarding a 42 passenger bus, instead we were met by a 12 passenger van. The rest of my party was stranded for two hours.
The driver was apologetic.
The fact that the rest of my party was stranded.
My driver rocked - great communicator and good driver.
Convenience and price
The van was older, but it still got me to the airport on time.
Overall great experience
convenience of scheduling
Van was hard to get into, was unable to change to earlier shuttle when we got off ship
The driver was prompt and the ride was smooth
The driver was on time and there was good communication.
Horrible
Nothing
Having to haul our bags across the entire terminal to catch a shuttle that did not show up
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