Overall the experience was pretty good.
The price was excellent.
I had a confirmed 9:30 reservation from the airport to the cruise port but we did not leave until 10:30.
Good and fast
Fast and reasonable price
Shuttle did not show up
Shuttle was not at pickup point. After calling office, was told the shuttle was no longer running.
Was a little late in picking us up from the airport but got there in time.
Driver was professional. After the cruise the driver was right there waiting for us.
When the flight arrived had to wait for driver to take is to ship. He was late getting there.
Noone showed up when she arrived on March 17at the airport!!!!!!Ended up taking a reliable suttle that actually showed up!!!!Worst service ever!!!!
Overall good service with great value!
Crap, they didn't pick me up at Orlando Airport & after repeat calls to a number with a voice mail box that is full, i gave up & hired another shuttle!!!!!
I do not like anything about this organization. DO NOT HIRE THIS SHUTTLE, THEY DO NOT SHOW UP AS PROMISED ON THEIR BOOKING WEB SITE, THEY LEFT ME HANGING FOR 3 HOURS AT ORLANDO AIRPORT, UNTIL I COULD HIRE ANOTHER SHUTTLE THAT TOOK ME TO COCOA BEACH, THEY SWORST SHUTTLE EXPERIENCE OF MY LIFE, GARBAGE COMPANY!!!!!
we missed our boat in Miami. We would of made it.... had the lady or the driver asked what ship we were boarding.
Long wait both times but once travelling fine
Shuttle arrived 20 minutes late from airport
Arrived on time from Canaveral but had to wait for second vehicle
I would try something different next time.
Waited on the shuttle for 1 hour and 15 minutes before even starting our 45 minute drive. They also made us get off the 1st shuttle and move to a 2nd shuttle. I would pay a little more for better service.
Very professional service
Very happy, they were very polite and nice.
I liked how they kept in contact from the minute you arrived to the airport. On the way back to the airport a few people on my bus had to make there flight but we still had to wait for extra people. They put us on a different van and took us straight to the airport which was extremely awesome. Can't remember the driver name but he really needs to be recognized for doing such a awesome job.
Prompt pick up and great professional door to door service.
Easy to manuever
Easy to manuever and affordable
Awful - Nobody showed up at the airport to pick us up and nobody answered the phone when we called!
Everything! First time I called 25 minutes before they were supposed to arrive, it was clear that the person did not want to talk on the phone and hung up before I could even finish talking. When no vehicle showed up, I called and left a voicemail. I tried calling two more times and nobody ever showed up or called me back. We waited at the airport for 90 minutes, when we finally found a shuttle service that could take us (we were considering Uber or a taxi).
Going was a breeze and driver was friendly. the shuttle van was somewhat small. Coming back was a disaster.Very disorganized and rude driver. The shuttle bus was large and comfortable
The price was reasonable
The drivers and customer service operators are rude and impatient
A ride with a rude driver.
The driver was rude to everyone who got on the shuttle. My brother is disabled and uses a walker which makes him move very slowly. The driver kept yelling for us to get to the shuttle even though we said it takes him time to get there. At first he said that he couldn't place the walker in the shuttle and it had to go in the carrier for the luggage.