Cancelled on me but still tried to charge
Dishonest booking policy. The dispatch cancelled my pickup unexpectedly, then charged me anyway. Not well coordinated and gives an unprofessional appearance.
Driver was courteous, car was extremely clean, perfect!
Driver asked for tip! Very unprofessional
My daughter arrived safe
No one should ever ask for tip
Professional, timely and courteous service
We appreciated having the same driver on our many trips to and from the airport. Brian was very courteous and professional.
Professional and friendly
The driver and comfort of the vehicle.
I did not get my 20% discount
Good driver good car
I didn't get my 20% discount
Timely and enjoyable.
confidence that all would go well.
Our driver was very professional and courteous
Driver arrived ahead of our departure time from home. Arrived at airport in time to pick us up - even though we were early.
Right on time!
I was travelling alone on business and arrived around midnight in Atlanta. It's such a large airport I was a bit nervous arriving at that time. My driver called me when I was still on the runway and gave me specific instructions where to meet him. It made me feel better knowing he was waiting for me.
Despite multiple confirmations and only 1 booking that entire night, driver dropped guests off at wrong location and blamed booker until they realized their mistake.
They apologized for their mistake.
Incorrect drop location and denial of wrongdoing in initial conversations until mistake was realized.
Driver was patient and friendly
Wonderful and Professional
Driver was prompt and kind.
How is it a "flat rate" when another 15% "taxes and fees" are not included??
Driver and car were great
In one word: superb
Courtesy of the driver
The very good service, the driver is an exelent profesional
Everything was good
it was perfect
driver was early
The driver was very pleasant, safe and courteous. He was also flexible when I needed to change my pickup and drop off locations at the last minute
their service and they were very accommodating