Prompt, professional and respectful.
He was early, drove safely and didn't force the talking!
Didn't show up
Great quality vehicle, prompt,ability to book online.
Text said card payments welcome in all cars but driver refused!! Need an app to be best in class.
Arrived punctually. Easy to book online. Price comparable to others. Driver helpful on arrival at airport.
Vehicle a little on the tatty side but adequate
Didn't have my booking. Tried to up the quote price.
The communication. Driver. Car
Bad pick up and bad driving
The driver was friendly
Driving wasn't good. Pulling in front of lorries so they honked their horns and flashed their lights. Missed the turn off. Pick up was confusing.
Didn't turn up!
My booked taxi didn't arrive! I had to phone and then missed the train I was intending to catch. The night manager and driver were very helpful but really disappointed with the online booking
Highly professional service, on time with very polite drivers
the full service
The car arrived on time with plenty of communication and the driver was very helpful.
Competitive cost, punctuality, good driver.
The car could have been smarter but not a real issue.
I booked my taxi hours in advance, it didn't turn up at all. I had to call another one and it made me late for work. Also the price i was quoted online was not the same as the price in the car so it cost me more money.
It was a very terrible experience. I doubt if I will ever use your company again.
1. No driver came to pick me at the airport despite that my reservation was made about three weeks prior to the trip and it was confirmed.
2. Despite my repeated calls (about 7 times) and re-forwarding the confirmation email to the shift manager that was at work around 6AM, he insisted that there is nothing he could do as he claims that the reservation was not passed to him. He insisted that I should call back in the afternoon!!!
3. That was highly unprofessional.
On time and friendly
Terrible, booked online, then day before phoned and told price was being increased by 70%!
The price increase 1 day before. Thankfully I found another taxi firm that would do it much cheaper!