I have used Thai Taxis multiple times while I was in Thailand. In most cases, the cars were clean, drivers were good and very professional. In general, I am happy with the services Thai Taxis provided.
The experience on the 11th was probably a deviation from common practice. The driver called me 15 minutes before the arrival time that he will be late because of traffic, which is understandable. He was late by five minutes which should have been fine. After loading all my luggage, the driver exited the driveway of the residence and stopped on the side of the road less than a minute from the residence saying that tire pressure in his car is low. We waited there for about 10 minutes and he called someone else who came by, transferred the luggage and we were on our way to the airport. The other car looked good as well but I don't think the driver was as professional as can be expected from a good taxi service company like Thai Taxis. Ultimately, everything was fine and we arrived airport on time but it created significant tensions on our way to the airport.
Anonymous User
13 August 2022
Not so bad
Car condition was good
She, the driver suggested me individual deal without thaitaxi system for my next trip.
There was miscommunication on the first day on the driver’s assignment. But driver and the boss did their best to sort out the issue as soon as possible. Other days the communication was flawless.
Sincerity and service recovery
The miscommunication happened on a ciritcal and important date.
Qualitty of the car and Dang was. Very giod driver
Anonymous User
11 August 2022
Great experience
Anonymous User
11 August 2022
Very poor in punctuality but reasonably good experience otherwise
Car was reasonably clean and in good shape. Driver was good
Bad experience with punctuality. Booked for 11:30 AM and driver showed up around 12:15 PM. Driver could not speak a word of English. At the end, he was asking for basic fare which I had already prepaid online and given he could not speak English, it was very difficult to explain to him.
Description:
Thailand´s reliable and safe TaxiserviceAverage scores:
1185 reviews
Write a review1185 reviews sorted by:
Very good
The driver is helpful and quite
Nothing
Ordered a Toyota Fortuner, got instead a deluxe van; the driver was punctual and helpful with my luggage.
Free upgrade to a spacious van, driver’s punctuality and reliability
Nothing
ok
Very comfortable
Good
Professionnal
Not as smooth as I expected
I have used Thai Taxis multiple times while I was in Thailand. In most cases, the cars were clean, drivers were good and very professional. In general, I am happy with the services Thai Taxis provided.
The experience on the 11th was probably a deviation from common practice. The driver called me 15 minutes before the arrival time that he will be late because of traffic, which is understandable. He was late by five minutes which should have been fine. After loading all my luggage, the driver exited the driveway of the residence and stopped on the side of the road less than a minute from the residence saying that tire pressure in his car is low. We waited there for about 10 minutes and he called someone else who came by, transferred the luggage and we were on our way to the airport. The other car looked good as well but I don't think the driver was as professional as can be expected from a good taxi service company like Thai Taxis. Ultimately, everything was fine and we arrived airport on time but it created significant tensions on our way to the airport.
Not so bad
Car condition was good
She, the driver suggested me individual deal without thaitaxi system for my next trip.
Very professional
There was miscommunication on the first day on the driver’s assignment. But driver and the boss did their best to sort out the issue as soon as possible. Other days the communication was flawless.
Sincerity and service recovery
The miscommunication happened on a ciritcal and important date.
On time, great communication. Great driver.
Professional and friendly
Qualitty of the car and Dang was. Very giod driver
Great experience
Very poor in punctuality but reasonably good experience otherwise
Car was reasonably clean and in good shape. Driver was good
Bad experience with punctuality. Booked for 11:30 AM and driver showed up around 12:15 PM. Driver could not speak a word of English. At the end, he was asking for basic fare which I had already prepaid online and given he could not speak English, it was very difficult to explain to him.
always on time
always use them good company???
was really good was on time and very good location was clear in communication to pickup location
had reached early and they were still on time
Everything ok. Thanks
My flight was late by about 50 mins but greeted by a happy driver.
Driver was friendly, waiting with my name card and had texted me on WhatsApp her location.
Nothing service was good.
Good service
Driver was nice
Very good
Very good
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