Driver is irresponsible to enable eligible people to get onto the bus
bus is comfortable
I was waiting for the 4:30pm bus from Chadstone and it was fully booked, but we were informed that as long as people not turning up, we could fill the gap. We were second on the queue with 7 people. It turned out 15 seats were left to filled and we were after 6 people who were before us waiting. It was expecting the driver to organise who gets to get onto the bus, but he just left everyone in before us and told us it was too late! He said he would order another bus for us and it never came!! Let alone the waiting time, I am very upset and disappointed to see this happen. I dont see the role of the driver is just driving, he should be able to provide customers great services making sure people are in order. Now, it had happened, and I dont want to see other people giving you guys the same complain or me experiencing the same thing next time. Hope this comment helps.
Average scores:
483 reviews
Write a review483 reviews sorted by:
Really comfortable and super clean
Leather seats and comfortabilty
I liked everything
comfortable
free shuttle
easy
Great - very easy
Very good service
Easy to use and easy to book
Smooth
Its free
The bus timing during the weekend should be extended during the return as mall closes at 9pm
Simply superb
great
Seamless
Easy and free
Nothing
Great free shttle service
Free, Friendly driver, modern shuttle, air conditioning
none
Super smooth
Timing , price , comfort
Nothing
Fantastic and efficient
Awesome - very convenient great idea for tourists
as above
booked out very quickly so you needed to book both ways or you could miss out
Good
Ease of booking and convinience of use
Excellent experience...I would definitely use it again without hesitation
Convenient, easy, reliable, fast, friendly, clean
No complaints at all
Good
Easy booking process, bus come on time, easy access to destination
Good
Straight transport to destination, easy booking process
None
We were disappointed that we booked but were not asked for our confirmation and bus was full both trlps
Easy travel comfortable ride
Driver is irresponsible to enable eligible people to get onto the bus
bus is comfortable
I was waiting for the 4:30pm bus from Chadstone and it was fully booked, but we were informed that as long as people not turning up, we could fill the gap. We were second on the queue with 7 people. It turned out 15 seats were left to filled and we were after 6 people who were before us waiting. It was expecting the driver to organise who gets to get onto the bus, but he just left everyone in before us and told us it was too late! He said he would order another bus for us and it never came!! Let alone the waiting time, I am very upset and disappointed to see this happen. I dont see the role of the driver is just driving, he should be able to provide customers great services making sure people are in order. Now, it had happened, and I dont want to see other people giving you guys the same complain or me experiencing the same thing next time. Hope this comment helps.
Great service and will recommend to others.
Loved the direct service and being dropped at the entrance.
Nothing!
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