This is first time I have used shuttle service and would use it again.
The driver was friendly and a good driver.
There wasnt anything I didn't like.
It was great.
The driver was friendly and it was a smooth ride.
HORRIBLE! The driver never showed up!! I called him when he was 10 minutes late and he was still in bed!
NEVER USE DELAND SHUTTLE!! I had to call my son and daughter in law at 4:10 am to drive me to the airport.
Absolutely nothing. First they never showed up to take me to the airport on 12.23, luckily a Uber driver was kind of close. Not a single phone call till I am on my way saying the driver cant be found. Than when I returned from my trip they were scheduled to pick me up from the airport, but guess what again they couldn't. No notice just me standing outside the airport for 30 minutes till I get a call saying the driver is busy. This company is exactly why ride sharing exaists now. Taxis and the likes of this company helped encourage invention because of poor buisness. Never going to use this and actively telling others not to as well.
They never showed up even though scheduled
The driver was really great. She was knowledgable and arrived at both appointments right on time. 5 Star service
The driver was excellent and I will use the service again
The company didn't reconfirm my pick-up for the first trip & it was difficult to contact them telephonically. They didn't answer calls. The "I'm not a robot" verification is aggravating.
Driver was prompt
Car smelled like stale cigarettes
The shuttle was an hour late. They showed up in the wrong vehicle that would not fit all my luggage and children. We were. Not even able to use the vehicle and ended up having to take a taxi. Turns out the taxi was not only big enough, a nicer car, but also, half the price.
They never showed up or called.
Nothing. They are not dependable,poor communicators, better have a back up plan if you use them. If I hadn’t I would have missed my flight. They flat never showed up or called or any response. Glad I didn’t pay in advance. Use at your own risk.
Everything but most of all their total lack of dependability.
Driver was one hour late and the company did not communicate with us until I called.
The driver was apologetic and polite. He had been called at the last minute, so it wasn't his fault.
Waiting in the airport for an hour and trying to get through to the company for updates, which were not responsive to our situation--we had no idea what was going on until the driver arrived.
Excellent, friendly and professional service.
Punctual, professional and efficient
great drive with driver
Car is quite small. Driver is awesome & punctual.
Our driver Ann is very kind and friendly. We rescheduled our trip and she was very willing to help us.
SUV is not an ideal type of car for five passengers.
Quick and courteous
Great service. Courteous competent driver. Highly reliable
The no hassle, no worry
The driver is excellent, reliable and professional.
Driver contacted me by phone to confirm and was on time
The price is high. The transportation cost double the price of my flight.
DRIVER TEXTED ME UPON ARRIVAL
It's good to be able to depend on them!
Using cell phone
It was great driver was on time and courteous