I paid for the fare online; my husband did not know that; he paid the full fare plus a plus tip,
The driver took the money for the fare though he knew the trip had been paid for,
Driver was awesome
Dependable and friendly
Worste EVER. Did not show up and stopped answerering my calls
NOTHING AT ALL!
I had international flight. Supposed to pick me up at 5:30. Called at 5:25 and said 15 min away. Then I called them at 6:00 and they lied and said in traffic. I called again at 6:15 and neither driver or office would answer call. I left my house in my own car at 6:30. They were a NO SHOW ..... NO CALLS AND NO SHOW. DO NOT USE !
Great experience and very convenient
booster seats were very dirty and backseat was jerky
Smooth from on line booking to pick up and arrival.
My driver was proessional and got me there on time.
This was a very early pick up and not only was he on time but a few minutes early to ensure I got o the airprot on time.
great prompt service
that i didn't have to drive to the airport
Overall not bad! The driver was on time and that meant a lot because we were going out of town.
Liked that I got a reminder the day before, but not on the return trip! But driver did text me for the return which worked out great!
The not getting a reminder for the return trip!
Not bad but could've been better.
The vehicle was very nice and also very clean.
The drivers attitude when he had entered the wrong town name in his maps and blamed me for it ,when I gave him my phone to make he got the right address. And then when I gave him 20% gratuity he literally said that if I had anything for him cause that was nothing so I gave him 32% gratuity not sure if he was happy with that or how much he expected me to give. But the driver is the only thing that would turn me off from hiring ATL again.
Happy to use again!
On time , service as promised , will use again
Great first experience
Average at best.
Driver was on time.
Driver did not speak fluent English (heavily accented). Also, driver was typing directions into his phone while driving down the freeway. Lack of pre-pick up instructions. Other services have always provided a car number, contact info and instructions prior to pick up.
Easy pick up.
Well dressed driver anf neat car