Notice: Undefined property: stdClass::$status in /home/33024-28303.cloudwaysapps.com/jxjzfzbebe/public_html/components/com_appregulator/views/item/view.html.php on line 71

Stirling Airport Shuttle

Stirling, United Kingdom
Last Updated: 30 Jun 2017
Hits: 4215
94.90%
Ranked #1 of 4 companies in Stirling

Average scores:

Drivers rating:
 
(9.60/10)
Cars rating:
 
(9.57/10)
Value for money:
 
(9.30/10)

83 reviews

Write a review

83 reviews sorted by:

1 review
35.45 miles travelled
  30 December 2015

comfortable, fast, and friendly

Is this helpful? 0
1 review
30.09 miles travelled
  07 October 2015

Very professional

Is this helpful? 0
1 review
30.09 miles travelled
  14 September 2015

Effortless

N/A

Is this helpful? 0
1 review
35.95 miles travelled
  13 September 2015

Wonderful

None

Is this helpful? 0
1 review
30.09 miles travelled
  11 September 2015

Scary and unprofessional

Driver had scrappy bit of paper with our handwritten name on it, unfortunately he was calling out a different name! He couldn't remember where he had parked the car, even though it was correctly in the pre-booked taxi area. He told us he had damaged the front of the car on an earlier trip to the airport that evening as he had collided with the raised kerb around the exit barriers. He did not wear his seatbelt and said that he didn't have to because he was a taxi driver when we questioned why not. Driving very erratic on motorway, wandering between lanes and over cats eyes, and often at excess speed. This was the first time we had used a taxi rather than leaving our own car at the airport while we were away. Overall this was not an experience we would like to repeat.

Is this helpful? 0

Company representative reply

I am shocked by the level of service you have received. I can't apologise enough. The driver that you had was new to the company and now no longer works for us.
The hastily written sign was not his fault. We normally print off signs with the company logo and your name, however the driver that was scheduled to collect you was held up with a previous hire.
Taxi drivers are exempt from the law on having to wear seatbelts, though I cannot understand why this is and we recommend all of our drivers and passengers wear one at all times.
The tracker fitted to the car had recorded and sent an alert that the car was travelling at up to 84mph. The excess speed and wandering between lanes is unacceptable and I apologise again.

Your experience falls far below what we expect of our staff. All of our other reviews are very positive and would like you to give us the chance to prove that we can be a better option than driving to the airport. I will email you a voucher to use towards your next trip should you want to give us a second chance,
Craig

1 review
30.09 miles travelled
  04 September 2015

It was easy, fast, and most importantly, comfortable. Exactly what we needed after our trip.

Is this helpful? 0
1 review
35.45 miles travelled
  17 August 2015

A reliable and first class experience.

The service was flawless.

Is this helpful? 0
1 review
35.45 miles travelled
  17 August 2015

A reliable and first class experience.

The service was flawless.

Is this helpful? 0
1 review
29.86 miles travelled
  16 August 2015

Punctual and good value for money

Is this helpful? 0
1 review
30.09 miles travelled
  11 August 2015

Excellent! No better transfer-service anyplace I've ever travelled!

Nothing negative :)

Is this helpful? 0
1 review
30.09 miles travelled
  22 July 2015

Fantastic, professional service!

Is this helpful? 0
1 review
35.56 miles travelled
  12 July 2015

Always on time.

Is this helpful? 0
1 review
34.90 miles travelled
  06 July 2015

Excellent

Is this helpful? 0
1 review
29.86 miles travelled
  22 June 2015

Very quick trip to airport and prompt arrival at both house and airport

Is this helpful? 0
1 review
30.09 miles travelled
  03 June 2015

Good friendly driver

We did not receive a confirmation of our reservation and had to have a local friend call your agency to confirm if you received our online booking.

Is this helpful? 0
1 review
30.09 miles travelled
  01 June 2015

Enjoyable, convenient drive from airport after long flight.

All was great

Is this helpful? 0
2 reviews
80.57 miles travelled
  31 May 2015

excellent prompt friendly service

-------------

Is this helpful? 0
2 reviews
35.95 miles travelled
  29 May 2015

Reliable and very friendly service every time I have used the transport.

I mostly had to call twice for the car to pick me up after I arrived at the airport: 1. after receiving my suitcase (you told me to call then) and 2. after arriving at the pickup point (the car was not there). It arrives after a view minutes but having to call again is a bit unnecessary (international call because of non mobil).

Is this helpful? 0
1 review
0.00 miles travelled
  28 May 2015

Excellent!

Nothing!

Is this helpful? 0
1 review
29.86 miles travelled
  28 May 2015

Friendly, efficient, right on time, a pleasure!

No complaints. Gave me a chance to understand the Glaswegian accent.

Is this helpful? 0
Results 61 - 80 of 83

Have you used Stirling Airport Shuttle? Share your experience!