Would not use
Driver seemed pleasant once he showed up
Would not use again and would not recommend to anyone. Driver showed up 30 minutes late, only after I called dispatch several times and was told, “just a few minutes longer” each time. Dispatch was very hard to understand and didn’t answer all my questions. Driver insisted he was there early but didn’t have a good answer when I asked why he left. Don’t believe the website on them having GPS or driver showing up with a sign at baggage claim. None of that happened, we had to give directions to get to our house. Car had stains on the seat backs and did not have enough room in the trunk (there was a large box in it) so one of our suitcases had to go in the front seat. Would never use again.
Driver was patient, friendly and considerate.
The driver needs someone to check his in the country driving skills and also highway.
The fact the driver almost made me car sick and I don't get car sick. He was off and on the gas on the back roads like he did not know how to drive. The temp in the car was very hot. The driver only thought to ask me if I minded the radio (talk radio) he has on after he had it on loudly for a while.
Driver was very pleasant
Driver and service
Car was grubby
The driver had perfect service for us.
I asked for a child car seat, it did not have it. I played for it.
The car was good the driver was nice.
Didn't have the car seat I asked and played for.
Driver was 15 min late and went to the wrong address.
Car was clean.
They didn’t take account of my flight number so weren’t there to pick me up
See above, why ask for flight number then send an email saying when you are arriving and which terminal and expect you to answer when in mid air!?
On time, got there on time, nice car, good overall!
The service in general
Nothing, everything was good
Fails to meet the basic requirements of a taxi service: on-time, clean, and safe.
Service was cheaper than competitors
Our driver was 15 minutes late, brought the wrong car seat (toddler rather than infant), car seat was not installed when we were picked up, car interior was a mess, car trunk was 1/2 full with driver's own belongings
Cab never showed up, canceled after waiting 25 minutes. They offered me a refund.
Clean car, pleasant driver, expensive trip
Pleasant and prompt
Good friendly service
The driver was prompt, knowledgeable and helpful.
Driver was scary.
We made it on time
Driver, car and all went well!
Driver didn't show up in time and was late. Had to cancel.
The driver was very late and dispatch could not tell us exactly where the driver was so we had to cancel the service and make other arrangements. I want my money back.