Worst experience with taxi service ever; booked online, got an email reply and they never showed up and never answered two different phone numbers!.
That another taxi service actually answered the phone and sent a car to where i was waiting at 5:30 in the morning, at the gate of my resort complex, with three heavy bags, trying to get to the Airport!!
NO PHONE answered between 2 numbers listed; tried repeatedly the night before after making the on-line booking to make sure they had the code number for the gate and called repeatedly again the next morning starting at 5:30 (eventually from the gate). When I finally got to the airport by a different service (with only 30 minutes to spare) I tried to file a complaint with the Better Business Bureau but there is NO ADDRESS on the website so i couldn't file a claim.
Anonymous User
16 March 2020
I can’t rate the driver because I did email to cancel because of covid 19. Apparently the info did not get passed on to the driver because I received a call at home wondering if I had arrived yet.
Nothing
Nothing
Anonymous User
01 February 2020
Satisfied and safe
Safety
Nothing
Anonymous User
07 January 2020
very efficient service.
Anonymous User
31 December 2019
Thank you
Anonymous User
30 December 2019
The best drivers around!
Anonymous User
23 December 2019
Our driver El was on time, courteous, and professional.
Prepaying and being picked up at the airport and taken to/from the airport and Port Canaveral took the worry out of our transportation needs.
The vehicle was not as accessible as needed but we made it work.
The driver was prompt, friendly and very very pleasant!
The friendly and very helpful driver!
Is this helpful?0
Anonymous User
14 July 2019
The driver and service was impressive! Taxi Orlando will be my go to from now on
Driver was very pleasant and helpful. Very prompt and drove very safely. Made me feel safe well taken care of.
N/A
Anonymous User
28 June 2019
Cab never showed up, but they still charged my card; Almost missed my flight!
nothing
everything
Anonymous User
25 June 2019
Totally smooth process for making the reservation and doing a very early morning ride to the airport
My driver was willing to hear an alternate way to get to the airport because of construction. She was really nice, which is great considering it was early in the morning.
Average scores:
47 reviews
Write a review47 reviews sorted by:
Worst experience with taxi service ever; booked online, got an email reply and they never showed up and never answered two different phone numbers!.
That another taxi service actually answered the phone and sent a car to where i was waiting at 5:30 in the morning, at the gate of my resort complex, with three heavy bags, trying to get to the Airport!!
NO PHONE answered between 2 numbers listed; tried repeatedly the night before after making the on-line booking to make sure they had the code number for the gate and called repeatedly again the next morning starting at 5:30 (eventually from the gate). When I finally got to the airport by a different service (with only 30 minutes to spare) I tried to file a complaint with the Better Business Bureau but there is NO ADDRESS on the website so i couldn't file a claim.
I can’t rate the driver because I did email to cancel because of covid 19. Apparently the info did not get passed on to the driver because I received a call at home wondering if I had arrived yet.
Nothing
Nothing
Satisfied and safe
Safety
Nothing
very efficient service.
Thank you
The best drivers around!
Our driver El was on time, courteous, and professional.
Prepaying and being picked up at the airport and taken to/from the airport and Port Canaveral took the worry out of our transportation needs.
The vehicle was not as accessible as needed but we made it work.
Relaxing
Large roomy comfortable seats. Great driver
Service top notch, car was not what we ordered, nonetheless nice quality!!
Our driver was prompt, very friendly and knowledgeable with the city and gave excellent advice on local attractions.
We ordered and paid for the 6 passengers expedition and had a 4 passenger sedan instead. Still extremely luxurious!!
Kind driver
Nice talking
Nothing
excellent
Thank you for quick response. Driver was very polite.
Nothing
Excellent
Professional and very courteous
Very nice driver
Amazing and attentive driver. Mohammed was excellent!
The care the driver took to make sure we were comfortable
Exiting the airport with our luggage to the car
Fast
My flight was delayed multiple times and they rescheduled for me throughout the day. Great service
Perfect!
The driver was prompt, friendly and very very pleasant!
The friendly and very helpful driver!
The driver and service was impressive! Taxi Orlando will be my go to from now on
Driver was very pleasant and helpful. Very prompt and drove very safely. Made me feel safe well taken care of.
N/A
Cab never showed up, but they still charged my card; Almost missed my flight!
nothing
everything
Totally smooth process for making the reservation and doing a very early morning ride to the airport
My driver was willing to hear an alternate way to get to the airport because of construction. She was really nice, which is great considering it was early in the morning.
Nothing
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